Project Manager / Client Delivery Manager

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This employer is an award-winning software and e-commerce development agency based in Otford, Sevenoaks, Kent - just 30 minutes south of London. For the past 21 years, they've been working alongside global and not-so global businesses to build innovative & creative software and web solutions for various sectors & verticals. These include The NHS, Sennheiser and even Coldplay.

They are looking for a dynamic, energetic and confident person to join their fast-growing team. You will obviously love the fast-paced organised chaos that is agency life - so agency experience would be necessary. You'll most likely have a flair for making friends, communicating (listening & sharing) amazing ideas and amateur dramatics (maybe) would be handy, as you will be dealing on a daily basis with both clients and the in-house teams of developers.

The role

- Managing the day-to-day tasks including project prioritisation, resource planning, scheduling, problem-solving, copywriting, proof-reading and version control

- Communicating with clients and internal teams receiving new project briefs and progressing existing projects to completion ensuring deadlines are met, according to the client brief and budgets

- Building positive working relationships with both customers & suppliers

- Managing the administration of projects including opening, updating and closing projects, general reporting (forecasts & work-in-progress/pipeline documents) and maintaining company policies and processes

- Maintaining regular communication with all stakeholders via a mix of face-to-face meetings, emails, telephone calls or online calls

The role is a hybrid one - we'll be asking you to work primarily from home with the occasional team and customer meetings either in our studio, at their premises or in London.

Skills they'd love to see

- Enviable communication skills - both written & spoken

- Speak with clients/pitch great ideas & solutions

- The ability to multi-task (spin the plates)

- Super-human timekeeping talents (scheduling diaries/projects/deadlines)

- A ridiculous level of attention to detail (it's the small things)

- Love a bargain (saving time and money)

- See challenges rather than problems

- The ability to work autonomously & in a close-knit team

- Be able o both give and receive positive feedback

- Proud of being a geek

- Friendly, positive and easy-going