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IT Support Engineer

Premium Job From Michael Page
Recruiter: Michael Page
Listed on: 30th September
Location: Glasgow
Type: Permanent

This job has now expired please search on the home page to find live IT Jobs.

My client are an international packaging business looking to hire an IT Support Engineer

Client Details

My client are an international packaging business


  • Install common and standard software and hardware peripherals
  • Deploy and configure end user devices
  • Assist with end-user questions, problems, and training
  • Participate in an on-call duty roster of 24x7 coverage as required by business unit operations
  • Maintain awareness of service level agreement targets to help meet and exceed requirements
  • Follow internal policies and procedures to properly manage service delivery expectation
  • Candidate will be directly responsible for imaging and configuration of end user devices include, PC, VMU, tablets and wireless devices.


  • Proven capability of providing 2nd level support troubleshooting end user issues
  • Advanced knowledge of Microsoft Windows and Office products including O365, Word, Excel, Access, and PowerPoint
  • Knowledge of local area network computing, including Ethernet, Cisco, Windows, and TCP/IP
  • Knowledge of Microsoft Support Tools
  • Support providing maximum uptime and peak performance of local area network and associated peripheral hardware
  • Demonstrated ability to analyse and resolve complex hardware and software problems that require in-depth troubleshooting skills to determine root cause
  • Team player, with strong interpersonal skills

Job Offer

  • Salary paying up to £33,000
  • Excellent training and progression
  • Dynamic working environment
  • Competitive benefits package