Service Designer

This job has now expired please search on the home page to find live IT Jobs.

My client is looking for a Service Designer for an initial 12 months contract inside of IR35.

*Why has the role come about - Incremental resource required to support large programme of work

*Day to day responsibilities - As outlined below, will work as part of a squad, facilitating, running and managing workshops to design service wrap, technical requirements for solutions we take to market and internal business processes

*Experience/skills/background required for the position - Outlined below

I have defined the key skills I am looking for in a Service Designer:

Service Designer skills

*Understand customer insights & analysis

*Using insight to prioritise and deliver improvement roadmaps

*Gathering customer & business requirements

*Prioritising requirements based on customer insight & value based scoping

*Defining EPICS, Features and writing & delivering user stories

*Creating journey maps

*Creating service design blueprints

*Low level solution design experience

*Business Process design

*Defining customer and business OKRs aligned to scope & project goals

*Evidence of defining and implementing lean business processes across multiple & complex organisations

*Storytelling

*Strong stakeholder management across multiple senior stakeholders, multiple channels

- Experience with Mural

- Experience of working within an Agile environment

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award, that any business can receive, won in consecutive years, The Queens Award for Enterprise: International Trade;