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IT Support Technician

Premium Job From Options for Recruitment
Recruiter: Options for Recruitment
Listed on: 17th September
Location: Bath
Salary/Rate: £22,000 - £25,000
Type: Permanent

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IT Support Technician Bath £22,000 rising to £25,000 p.a. after probation

Do you have great customer service skills and an interest in software products and services?

Work for a Bath based digital solutions company - currently flexible office based/home working.

The Role

The IT Support Technician role will provide technical customer support within the helpdesk team - excellent customer service skills and an interest in software products and services is required. Your responsibilities will include:

  • dealing with customer support issues
  • answering support questions
  • first line support to existing clients
  • assisting in with new customer set ups

The Company

Our Bath based client provides a cloud-based software application that manages the buying and spend in multi-location organisations. They have a growing global user-base including festivals, events companies, retail chains, restaurant chains and construction businesses.

The Person

As IT Support Technician you will have excellent customer service communication skills backed up by an interest in software products and services. You may have experience of working in first line support / customer support / a helpdesk environment or you may just be starting out. If you have the customer service skills we need and a passion for software products and services we would like to hear from you.

You will be working with a small team who are all extremely capable software professionals, giving you the opportunity to learn from others and expand your knowledge. You will find the office atmosphere relaxed, fun and friendly.

If you wish to be considered for the role of IT Support Technician, please forward your CV quoting reference 210106.

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Applications are invited with experience in: software customer support technician first 1st line support technician sales support customer service IT jobs technician jobs computers helpdesk digital IIS SQL internet software Microsoft Bath