2nd line/ Support Engineer
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Job DescriptionLooking for a 2nd line/ Support Engineer to join a small MSP that is close knit and tech lovers. Great opportunity to gain experience in tools that will be vital for a career moving forward. You will have the opportunity to help a handful of clients with BAU. Will have the opportunity to travel to different client sites occassionally. benefits£30 000 - £35 000PensionDevelopment opportunityRole & ResponsibilitiesBuild good trust-based relationships with key customers & customer groups when providing support needs. Ensure that two-way feedback is developed relating to our products and services, current customer priorities, challenges and requirements.Ensure that a strong customer service ethos is provided.
Skills & QualificationsMac O/S deployment and troubleshootingMicrosoft Stack of Operating SystemsGood Working knowledge of a networksCloud service skills O365, sharepoint, google suite.