IT & Telecoms Engineer

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A rare opportunity has arisen at an established IT Support and Telecoms Company in Hastings town centre for an IT Engineer on their Helpdesk with occasional on-site visits.

The successful applicant will have experience of working in an IT support environment, troubleshooting Windows Desktop, Server and VoIP, delivering 1st, 2nd & 3rd line support.

The successful IT Engineer must be up to date with latest developments in Server, Cloud and VoIP technology, with a commitment to delivering the highest standards of Customer Service, by phone and face-to-face.

The ideal IT Engineer will have the following skills and qualities:

- Experience in a technical support / help-desk environment

- Windows Server/SBS '03/'08/'12/'16/'19 including Active Directory, Group Policy and Exchange

- Microsoft Hyper-V configuration and administration

- Windows 7/8/10 Desktops

- VoIP installations & Support

- Networking Hardware - Routers, Switches and VLans

- DHCP, DNS, TCP/IP Transport

- Microsoft 365 configuration, administration & migration

- Printers / Scanners

- Third Party Software Troubleshooting

- Ticket System management