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Senior Operations Engineer

Premium Job From British Medical Journal
Recruiter: British Medical Journal
Listed on: 13th September
Location: London
Salary/Rate: £70,000
Type: Permanent
Start Date: ASAP

Position: Senior Operations Engineer / Senior Devops Engineer

Contract: Permanent

Salary: up to £70,000 per annum

Start date: ASAP

Want to work on modern infrastructure in a devops culture for a value-driven organisation with a mission to improve the world's health? We are seeking a Senior Operations Engineer to work on our automation platform and support sprint teams developing applications for use by medical professionals across the globe.

The Ops team works in a challenging and diverse environment to support the product teams and ensure the operational fitness of the infrastructure and platforms it oversees. A key strategy in reducing tech debt and cognitive load lies in the provision of a platform which provides infrastructure and delivery pipelines for the product teams. 

This role will focus on developing, maintaining, supporting and evangelising that platform, which targets an immutable, containerised core using Kubernetes (in EKS), Kustomise, Docker, GitHub actions, ArgoCD, and more.

You are an enthusiastic and curious generalist with an appetite for continual improvement and an interest in modern ways of working (devops, SRE, stream-aligned teams). You will have worked with Kubernetes and Kustomize (and, ideally, with ArgoCD) - preferably having led projects that targeted these technologies to deliver a platform. You believe in process and teamwork and are comfortable with Agile methodologies.

Key qualities:

  • Collaborative - but decisive
  • Opinionated - but persuadable
  • Autonomous  - but keen to pair and share
  • Leadership -  driving engineering productivity
  • Process-driven - but understanding the need to review and improve processes 
  • Ownership - but not possessiveness.


This is a highly technical role which has responsibility for deploying and maintaining the software systems and platforms on which the company's applications run.

  • Day-to-day support of the group's hosting infrastructures, from the OS-level up through the application stack
  • Leadership of and participation in longer-term projects as required to maintain and improve the group's ability to deliver its online products
  • Using configuration management and other appropriate tools to maintain the integrity of the hosting ecosystem
  • Integrate and install new application stacks as required, ensuring conformity via orchestration and configuration management
  • Development and maintenance of the automation platform that provisions and configures the BMJ estate
  • Configuration and performance-tuning of databases, application servers, and other services
  • Auditing, implementing and adjusting suitable monitoring
  • Proactive and remedial attention to events and trends reported through monitoring
  • Incident response: troubleshooting and root-cause analysis
  • Working in product sprint teams providing operational input
  • Taking part in 24/7 support via an on-call rota




  • K8s / EKS (ideally versed in GitOps (Kustomize))
  • Prometheus, Alertmanager, Monitoring and Alerting
  • ELK 
  • Docker
  • Linux
  • AWS
  • Terraform
  • Puppet
  • Jenkins


  • ArgoCD 
  • Github Actions 
  • AWS Amplify
  • Ansible
  • Jira
  • AppDynamics, NewRelic

You will also participate in the 24/7 on-call support rota and thus there is a more general requirement to engage with the "business as usual" and support work that comes in to the team. This involves supporting the entire delivery pipeline from development through to production, responding to performance and availability issues as reported by monitoring/alerting systems, and working collaboratively with Ops and Devs to create processes and working practices that promote efficiency and quality. 

Our infrastructure is 100% cloud-based, almost all of which is in our own AWS accounts and managed solely by us.

BMJ is moving to  a remote-first policy and the offices (in Tavistock Sq, London) are undergoing a radical redesign to provide a collaborative, comfortable, modern environment where occasional physical presence would be required.

Why should you apply?

BMJ is a global healthcare knowledge provider with a vision for a healthier world. We share knowledge and expertise to improve healthcare outcomes. 

You may know us as the publisher of one of the world's most cited general medical journals, The BMJ. We also publish over 70 specialty journals, many of which are the most influential titles in their field. 

We also offer digital professional development courses and clinical decision support tools to help medical institutions and clinicians tackle today's most critical healthcare challenges.

Evidence underpins everything we do - it's what makes us one of the world's most trusted knowledge providers. And the figures speak for themselves. More than 50 million users from over 150 countries access our websites every year.

BMJ is a wholly-owned subsidiary of the British Medical Association (BMA), with nearly 500 employees worldwide. Our head office is located within the Grade II listed BMA House in Euston, London, with more offices in China, India, North America, and Wales. 

At BMJ we take equal opportunities very seriously, diversity and inclusion are more than just words, they are an organisational priority. We are building a culture where everyone feels able to bring their full, authentic selves to work. We encourage applications from under-represented groups and we are a Disability Confident Committed employer.

You will be able to join any of our employee-led networks focusing on: Gender, Cultural Diversity, Sexual Orientation, Mental Health and Well-being, Parents and Carers and Age. 

We offer flexible work arrangements to all our employees.

Those who come to work with us are assured of a rewarding career in an increasingly global company. In return, we offer a great place to work with a wide range of benefits, including: 

  • Twenty-five days holiday entitlement plus bank holidays, a BMA Day the opportunity to gain more holiday entitlement through long service employment
  • Additional days' leave for moving house, volunteering or getting married 
  • Onsite gym, fitness classes and subsidised canteen and cafeteria
  • Double matching employer pension contribution, up to 12%
  • Multiple discounts through MyReward employee benefits platform. 
  • Season ticket loan, gym membership and cycle to work scheme 
  • Seven x salary life assurance cover
  • Regular social events, diversity and inclusion groups, and charity fundraising initiatives to get involved in

Contact Name: British Medical Journal
Reference: TJ/9002/2021-1343
Job ID: 2977955

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