Engagement Manager - DevOps - Fully Remote - Inside IR35

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Engagement Manager - DevOps - 6 month contract - 100% Remote - Immediate StartJefferson Frank are currently recruiting for a Engagement Manager for a large consultancy who are looking for someone to start immediately.We are looking for someone who can make an impact implementing, supporting and optimising cloud native solutions. You will be responsible for building and maintaining environments for high profile, enterprise clients. Providing an excellent customer experience and realising outcomes that deliver value for their business.For this role we would like to find out about your recent projects, demonstrating your skill and proven application of the below technologies. Job Requirements:Experience working with DevOps and ITILCommercial acumen, customer focusedExperience writing roadmaps for customersOwnership of feedback processes (NPS) with Sales Rackers, Customers & PartnersBuild & maintain a network of cross functional technical resources between Consultancy & ClientCollaboration with stakeholders and teams both internal and externalBeing the point of escalation for customersMaintain Service Level Indicators (SLIs) and Key Performance Indicators (KPIs)Must be willing to be available for out-of-hours work Engagement Manager | DevOps | 6 month contract | 100% Remote | Immediate Start If you like the sound of the role or know someone who would, regardless of experience, please don't hesitate to get in touch with me! You can call me direct on 0203 826 6676, email [email protected] or click apply on the advert and I will get back to you ASAP. Engagement Manager | DevOps | 6 month contract | 100% Remote | Immediate Start