ACRO IT Systems Administrator

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About ACRO

ACRO Criminal Records Office is a national police unit, located between Portsmouth and Southampton and hosted within Hampshire Constabulary. As the UK's police unit for processing criminal records, we protect the public we serve while supporting national and international law enforcement agencies to keep communities safe.

We are looking for an enthusiastic and motivated individual to join our new project team.

ACRO is undertaking its biggest technology reform project in its 10 year history.  It aims to modernise and future proof its technology solutions, whilst offering greater value for money to its customers.

A new project team has been created to respond to this challenge, so you will join this team at an exciting time.  You will use your experience and knowledge of acting as a conduit between the business and technology suppliers to deliver pieces of work at pace and to exceptionally high standards. Your understanding of how databases are designed and developed is integral to the success of the project.

As an organisation we search and update multiple national databases, these must be used appropriately whilst also ensuring changes that are needed for our business are part of the national plans to develop these systems.  You will therefore be expected to represent the organisation at national meetings in which you will act as the voice of the organisation, and also offer ACRO an account of your learning from these meetings.  You must be confident in presenting in a formal meeting and also at times in a classroom setting.

This role involves extensive use of Microsoft Office 365, including Outlook, Teams, Excel and Word, knowledge of these programmes would be advantageous.

Report writing and presentation preparation is key, the successful candidate will be asked to produce reports and presentations to a very high standard with limited supervision therefore it would be highly beneficial for you to be proficient in these areas.

Candidates should note that this role requires occasional travel both nationally and internationally which may involve overnight stays. The role holder must be able to meet travel requirements so therefore possess a valid passport for travel outside of the UK and have access to a reliable system of transport where required.

The post holder may need to work occasional unsocial hours to respond to operational demands.

What's on offer?

You will have access to a wide benefits package as a member of Hampshire Constabulary police staff, including generous holiday allowances (25 days + bank holidays upon appointment with an increase after 5 years' service), flexible working opportunities, family friendly policies, pension scheme (Local Government Pensions Scheme) and employee wellbeing/support.

Application and interview

If you've never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.

For more information and to view our application guidance, please visit our Join Us page.

Essential Qualifications

Educated to QCF Level 6 OR have the relevant comparable technical experience.

BCS membership

IT Testing qualification

ITIL Foundation and be prepared to undertake other relevant ITIL qualifications

Prince 2 Project Management Foundation (or equivalent recognised Project Management qualification)

Essential Experience

Proven experience in a relevant environment. This should have included experience of use of application software, an understanding of database technologies and compilation and use of test scripts.

Contact details for an informal discussion

Closing date: 20 September 2021.

To apply please click APPLY NOW.

Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.

Hampshire Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

The Equality Act 2010 allows us to promote equality within Hampshire Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting us.

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.