|Recruiter:||Care Quality Commission|
|Listed on:||3rd September|
|Location:||Homebased but will need to be able to travel to London, Leeds and Newcastle for research purposes and team activities|
|Salary Notes:||£37,694 (National Framework) or £42,712 (London Framework - if you are London office based or homebased and live within the boundary of the M25)|
Senior User Researcher
Grade B - £37,694 (National Framework) or £42,712 (London Framework - if you are London office based or homebased and live within the boundary of the M25)
Contracted Hours: Full time 37 hours per week
Contract Type: Fixed Term, Secondment. 2 positions available for 12 months
Closing date: Thursday 23rd September 2021 at 11.59pm
Location: Homebased but will need to be able to travel to London, Leeds and Newcastle for research purposes and team activities
Are you committed to helping us regulate health and social care within England?
We are looking for individuals who are caring, demonstrate integrity, work well as part of a team and always strive for excellence in everything they do. Help us make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.
Let us tell you a little bit about the role....
The Care Quality Commission (CQC) is transforming how it designs and delivers digital services, building capacity across the organisation for better service delivery.
We're making CQCs services and information simpler, clearer and faster for our providers, inspectors and the wider public. To support this important mission, we are looking for Senior User Researchers to establish a deep understanding of the needs of users at the heart of the teams working on them.
You will help teams develop an understanding of the people who use a service. The findings enable teams to design and build better services quickly and to continuously improve services, based on data and evidence.
You will plan and lead user research activities, build user centred practices and align user research activities with wider plans to inform service proposals.
You will work with multidisciplinary teams working in rapid cycles to research, prototype and incubate solutions, services and models, testing them to gather data on what could work for our users.
What we're looking for from you...
You're an experienced user researcher with excellent communication skills who's comfortable with Agile and is a passionate advocate of user-centred design
You can understand complex problems and help plan research methods to inform the design of solutions to them
You're experienced in engaging sceptical colleagues and stakeholders and presenting evidence in a clear and accessible way.
Essential Skills and Experience:
Contact Name: Adam Duell
Job ID: 2974439