Senior Systems Administrator
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Overview
Precisely is a global leader in data integrity, providing accuracy and consistency in data for 12,000 customers in more than 100 countries, including 90 percent of the Fortune 100. Precisely's data integration, data quality, location intelligence, and data enrichment products power better business decisions to create better outcomes. We are looking for talented individuals with the experience and motivation to join our innovative, fast-paced Precisely Team.
YOUR ROLE AT PRECISELY:
The Systems Administrator L2 will report to the IT Manager, EMEA and will have a working relationship with all members of the company. The primary function of this position is to provide end-user support and associated services. Responsibilities also include troubleshooting hardware, operating system and software problems, administer departmental shared software and hardware, administer local servers and Active Directory and monitor and distribute helpdesk tickets.
WHAT YOU WILL DO:
Respond to end-user requests for support
Windows 10 Operating Systems
Microsoft Office support and familiarization with Office 365 installation, deployment and administration.
Antivirus and antimalware.
VPN clients.
Configuration of workstation ethernet and wireless connectivity for DNS, IPv4 and DHCP.
Administer/Maintain Workstations
Active Directory domain join.
Hardware and Software maintenance.
Proactively monitor and maintain workstation backups.
Document issues and resolutions in the company ticketing system
Desktop/Laptop build and support
Deployment of new systems and administration of system deployment software.
Knowledge of Dell and Lenovo PC hardware
Datacentre support
Regular visits to local datacentre.
Racking and support of local servers.
WHAT YOU WILL NEED:
Minimum 4 years of work experience in this type of role, supported by a Computer Science Degree or equivalent work experience and/or technical training.
Deep knowledge of Microsoft Operating Systems, with experience with Microsoft Office and Office 365 administration (including Teams and OneDrive).
Active Directory Management and Group Policy.
Knowledge of all computer components and peripherals.
VPN - PulseSecure/Netmotion.
Antivirus (Microsoft ATP or comparable) and Antimalware.
Highly organized, detail-oriented, self-motivated.
Strong planning and multitasking skills, able to be part of an on-call support rotation and address emergency situations.
Ability to physically install computer systems including desktops, monitors, printers, etc.
