|Listed on:||25th August|
|Salary/Rate:||£18,500 - £20,000|
Job Title: Remote Support Agent
Location: Burton on Trent
Salary: £18,500 - £20,000 per annum
Job Type: Full Time, Permanent
Inspired offers an expanding portfolio of content, technology, hardware and services for regulated gaming, betting, lottery, social and leisure operators across retail and mobile channels around the world.
We operate in approximately 35 jurisdictions worldwide, supplying gaming systems with associated terminals and content for more than 50,000 gaming machines located in betting shops, pubs, gaming halls and other route operations
About the role:
Based at our office in Burton on Trent, the Support Agent role is an excellent opportunity to join a leading global company that offers huge progression potential and self-development opportunities.
Responsibilities of the Support Agent role are fully trained on entry and include the efficient diagnosing and fix implementation of customer incidents against a service agreement. As well as effective progression of service requests, both from within the Operation and the external customer base.
The ability to work on own initiative to progress workload priorities and identify fault patterns are key to the role - along with a strong team ethic and sense of self-motivation.
Apply now for a chance to work with a company that's culture and core principles reflect why Inspired is Essential Entertainment.
Candidates with the relevant experience or job titles of; Helpdesk Assistant, IT Service Desk Technician, Customer Support, Junior Support Technician, 1st Line Support, 1st Line Helpdesk Engineer, Client Support Assistant, System Support may also be considered for this role.
Contact Name: Inspired Gaming
Job ID: 2971518