Application Production Support

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This role is a position within the APS PS&F organisation, which is in charge of the application and production support of the Prime Solutions and Financing businesses.Client DetailsThe team provides functional and technical support for all front and back-end components running on Windows and Linux environments.The team also manages connectivity to the different electronic trading venues.Production systems are installed worldwide.Follow-the-sun support model is in place, involving teams in Europe, Asia and North America. Systems are complex so as part of support activities the range of technical skills involved is wide.All team members are expected to quickly develop, or already have, a good understanding of trading systems. Out-of-hours work is regularly required, particularly at weekends on a rota basis. The team can also provide on-call support.DescriptionResponsibilities:Day-to-day management of production: monitoring, capacity management, incident management, problem resolution activities, change managementDay-to-day support of: OMS/EMS, algo platform, market gateways, market data, client gateways…Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising with end users, team members, management, vendors, other internal IT teams...Assist in the development, design and implementation of technical support systemsPerform activities related to implementation and rollout for upgrades of existing servicesWork closely with development teams, business analysts, architects, all infrastructure teams to design and setup new systems and improve existing platforms (resilience, high availability, performance, low-latency, new functionalities...)Coordinate and organise changes with external vendors, markets, ECNsPlan, schedule, implement and document the change activitiesImprove team documentation, keep it up-to-date and share knowledge with global teamProfileCandidate profile:Strong all-around IT backgroundGood Knowledge of financial markets and electronic trading Essential skills: Good knowledge of financial markets and electronic tradingExcellent Unix skillsEquities high frequency and low latencyAlgorithmic tradingITRS GeneosGood knowledge of FIX protocol and connectivityGood knowledge of network technologies and protocols - specifically TCP and UDPGood knowledge of firewallsBasic scripting and development skillsDesirable skills:Good understanding of multicast messagingProject management skillsAutosys, Citrix, SplunkCorvilKDBSolace Personal attributes:Team playerSelf-motivatedAutonomousStrong analytical skills, follow-up capability and problem solving abilityDetail-oriented and organizedExcellent written and verbal communication skillsCapable of prioritizing tasks and multi-tasking projectsFlexible and adaptable to new environments. Quickly learn new systems/productsJob Offer6 month contract with one of Europe's largest and most reputable banks. Up to £500 p/dayA great opportunity to work with within retail banking and investment banking operations, serving more than millions of customers in three domestic markets in Europe supporting their applications.