Senior Business Analyst

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The Role

To produce organisational designs and evaluate different options to develop and realise an organisational Target Operating Model; to define Business Capability models including maturity; to produce project work packages by leading the development of cross-functional process solutions and interfacing between all areas of the business to identify opportunities for efficiencies and/or the exploitation of technology.

Design Fit for Purpose end-to-end cross-functional business processes, consulting with multiple directors and heads of business units to ensure that inputs and outputs to their directorates contribute to organisational efficiency and effectiveness;

Working within the contexts of the TLS Target Operating Model, the TLS Project and Programme Methodology, and the TLS Balanced Scorecard, deliver multiple process improvement work packages simultaneously, ensuring that assigned work is completed to agreed time, cost and quality criteria, and will deliver measurable benefits to TLS;

Develop relationships with executive directors, directors and heads of business units to agree the business objectives and key results (the OKR framework) in their area, ensuring that designed or re-engineered cross functional business processes will deliver the required organisational results;

Use workshops and interviews to capture and represent As Is and To Be cross-functional business processes; present evaluated options for organisational change to the senior management of TLS;

Analyse working practices and the As Is use of technology in a discrete and professional manner to determine where efficiencies can be realised;

Clarify and prioritise functional and non-functional and business requirements with respect to the exploitation of technology;

Complete SIPOC evaluations of teams and services. Propose operating models for the future;

Utilising Shaping our Future and business architecture templates including Service on a Page and Target Operating Model, formalise and translate business needs in to tangible, measurable requirements, enabling assessment and prioritisation of organisational development solutions;

Consult with Technical and Business Architects as required to determine the feasibility of enhanced technical solutions to realise efficiencies;

Coach/mentor business analysts, contributing to people development and sharing of best practice.

What we're looking for

Essential

An in-depth understanding of, and extensive experience of working within, the BCS/ISEB Business Analysis Framework

BCS Business Analysis - Foundation level or above, or equivalent experience

Excellent communication, interpersonal, teamworking and influencing skills

Experienced in running workshops to define requirements and develop processes

Demonstrable experience of managing competing stakeholder priorities and interests and providing effective challenge

Experience of delivering projects or work packages transforming ways of working and which span multiple teams or functions

Experience of using Business Capability maturity mapping, including definition of Capabilities

Experienced in process development and optimisation

Extensive experience in managing stakeholders (internal and external to the team)

Knowledge of MS Office suite to intermediate level including MS Visio

Desirable

BCS Business Analysis Practitioner level or above

BPMN experience

MS Project intermediate level skills

What's in it for you

We offer a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation. Please note: if you are an internal applicant, Pay Policy will apply. To apply, please submit a CV and supporting statement (no more than 500 words) clearly demonstrating how you meet the requirements of the role.

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