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Test Analyst (Automation)

Premium Job From Freshfields
Recruiter: Freshfields
Listed on: 26th July
Location: Manchester
Salary/Rate: Negotiable
Salary Notes: Negotiable
Type: Permanent
Start Date: ASAP

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Role summary/purpose of job
The GT&I Function is responsible for providing technology and support to enable fee earners and business services employees to operate efficiently both internally and with their clients. GT&I is comprised of three functions, Customer Services, Technology Services and Innovation Services. These three functions work closely together with the shared goal of delivering strategic business value through the application of technology. GT&I operates as a global team with regional presence in most of our offices. Our centralised IT infrastructure is maintained and managed by Technology Services and Customer Services which provides all business facing support and technology services.
The Testing Service aims to reduce the risk of any new developments, system enhancement or technology changes adversely impacting production and the end user experience. Testing Services use expertise, tools and experience to identify and manage all testing risks to support the successful delivery of all technology ensuring quality to support the business needs and ensure that no new defects and unexpected regression issues impact end user needs.
Key responsibilities and deliverables
The Test Analyst (automation) role within the Testing Service is focused on building, executing and maintaining the technical tools, scripts and quality of software systems being developed, upgraded, maintained or patched.
Key responsibilities and deliverables for this role:

Profile, plan and execute all automation testing as required
Produce necessary test automation and manual test artefacts to agreed timescales, budget and quality
Log and track defects raised during testing to resolution
Maintain a repository of current and effective test automated artefacts for projects and BAU Services
Manage and maintain automated testing regression packs for all key applications and business processes
Maintain appropriate and effective testing all integration scripts and test artefacts
To provide test estimates of all automation testing
Implement best practice testing processes including automation using TDD and BDD frameworks
Advise internal and third-party development teams of defects and gate keep their satisfactory resolution
To assist with the set up and management of test environments using automated services via a Continuous Delivery framework
To support and create all test data in line with GDPR guidelines on personal data including supporting data obfuscation and data subset creation
Review third-party applications for quality and suitability, including the design and execution of functional tests
Produce test metrics and reports to feed into quality improvements in testing and development processes
Attend regular status meetings as required with the testing and project teams
Inform project managers of quality issues in the system
To support and co-ordinate User Acceptance Testing (UAT) for all systems and become the Freshfields UAT Champion

Key requirements

ISTQB qualification
Proven automation testing experience using Selenium or equivalent automation tools
Test Plan, Test Schedules and Test script creation from functional requirements using automation
Test script execution (such as Selenium, JIRA & Zephyr)
Defect management with any suitable tool (such as JIRA, HP ALM or other lifecycle management tools )
Provide a high level of technical expertise and experience for a project's Testing Team
Proven track record for managing project test deliverables including automation and enhancements on time
Excellent understanding of testing software, technologies and processes
Proficient English language skills


Law firm experience
SQL knowledge
Mobile device testing knowledge
Multiple Browser testing
Performance testing knowledge
Exposure to other testing software such as eggplant functional, Test Café, Selenium Web Driver , JMeter, HP ALM, QTP Load, SQL Server, Citrix, Rest API, SoapUI Pro, Postman etc
Knowledge of creating automation frameworks


Clear and concise written and oral communication skills. Can flex style to suit different audiences (frequency, clarity, succinctness, etc).
The ability to build working relationships with a range of people at all levels.
Proactive approach with a 'can-do' attitude.
Identifies and communicates opportunities to improve the way that work is done.
Excellent organisational and time management skills with the ability to manage tasks efficiently.
Works successfully as part of a team, sharing knowledge, collaborating with and supporting colleagues.
Excellent customer service skills with a helpful and responsive approach.
Flexible in approach and adaptable to change.
Resilient and calm under pressure.
Motivated, results and delivery focused with a commitment to quality of work.
Takes ownership and actively looks for personal learning and development opportunities.
Demonstrates sound judgement.
Commitment to the highest level of integrity.
Focus on finding the right solutions and problem solving.
An understanding of working across cultural boundaries.

Overview of the firm and function
Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below:

we show respect to everyone
we are there for one another
we are open with each other
we are positive role models

We think and work globally - we don't just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn't just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.
We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.
The Freshfields Global Centre provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective. Our Europe Centre is the first site to be established in the emerging Freshfields Global operating model. Our aspiration is to establish further sites in the US and Asia-Pacific in the coming years.
Freshfields is committed to promoting equality and diversity and to developing a culture that values differences, recognising that employees from a variety of backgrounds make important and positive contributions to our business and how we service our clients.
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.