IT Support Engineer


Premium Job From Michael Page

Recruiter

Michael Page

Listed on

23rd July 2021

Location

Wakefield

Salary/Rate

£22000 - £23235

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

As IT Support Engineer you will be responsible for providing first and second line support for all hardware and software and to maintain the IT infrastructure, including audio/visual resources, mobile devices and wireless systems.Client DetailsMichael Page are delighted to be partnered with an education & training provider organisation in Wakefield to help support with the recruitment of a IT Support Engineer.DescriptionWhat you'll be doing?As IT Support Engineer you will be responsible for providing first and second line support for all hardware and software and to maintain the IT infrastructure, including audio/visual resources, mobile devices and wireless systems.Key Responsibilities:

Administration of the Windows desktop environment (Windows 10) including Bios; Command Line diagnostics; System properties; taskbar; windows properties; control panel; user access control; Administrative toolsTroubleshoot software and hardware including - scanners, printers, AV equipment, interactive whiteboards, and projection systems - seeking advice when appropriate.Assist with network administration, specifically to include User Management, Access Control and Windows Active Directory; locking files or folders with permissions; setting who has the right to access files and folders; creating user groups; understand user profiles and setting permissions; manage staff passwords.Provide first and second line level support for staffManagement, support and disposal of IT resources and equipment, including consumables, liaising as appropriate with line manager and ensuring where possible best value.Support all AV facilities including interactive whiteboards, Apple TVs, projection systems and Assembly presentation, Sound and Light, Music Technology and events as required.To work towards the IT systems being fully operational at all times and respond to problems identified by the help desk system.Installation, configuring and troubleshooting of network hardware. ProfileKey Skills & Experience:Able to plan and prioritise own work programmes, work to deadlines and manage conflicting priorities.Able to undertake administrative management tasks.Able to keep accurate records and work within agreed frameworks.Committed to equality of opportunity.Able to respond to speedy changes in technology and learn and apply new solutions.Able to conduct research and keep abreast of current and emerging technologies.Able to identify own training and development needs and those of others and participate in activities to address them.Able share knowledge with other staff and support and encourage their development.Knowledge Knowledge of Windows desktop environment (Windows 10).Knowledge of network administration including User Management, Access Control, Security and Active Directory.Knowledge of AV installation/configurations Essential Understanding of data protection requirements. Understanding of health, safety and welfare regulations and best practice.At least 12 months' experience of Windows desktop management (Windows 10).Experience of installing and configuring computer hardware and software.Experience of supporting networks including Security and Active Directory.Job OfferSalary:£23,000 with a clear progession plan to £27,000

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