Support Associate, ICT Trainings and Skills

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GLOBAL CHARITY LOOKING FOR A TECH SUPPORT ALL ROUNDER THAT CAN ASSIST WITH MOST 2-3RD LINE QUERIES, OFFICE 365,SHAREPOINT, CLIENT IS AZURE CLOUD BASED. To ensure your success, you should have advanced knowledge of cloud systems, mobile and hardware devices, excellent diagnostics skills and great communication skills.Client DetailsGLOBAL CHARITYDescriptionSupport & HelpdeskProvide technical assistance and support on various systems Provide equipment support, troubleshooting and repairsAssist employees in all of their technological and digital journeysAssist ICT on various systems administration and enhancement Skills & Training Assist onboarding and offboarding new employees Provide ongoing trainings on various systems and devices Ensure employees have the most appropriate technical skills to achieve their workMaintain relationship with power user groups on various tech topicsCreate and maintain the best technology self-service and educational experienceLead on Projects around Sharepoint and HRProfileWe are looking for a tech expert and savvy individual who will contribute to our clients employee empowerment in technology.As an ICT associate who can work independently under pressure, you will assist the day-to-day operational activities of the employees by providing them the best and most effective technical support.You will by implementing many digital solutions and continuously providing the most appropriate skills and trainings to our employees on various devices and systems.This position is a great opportunity to acquire many tech skills: you will get to excel on help-desk support, on user and group trainings, on digital cloud technologies and you will assist on multiple ongoing projects.To ensure your success, you should have advanced knowledge of cloud systems, mobile and hardware devices, excellent diagnostics skills and great communication skills.Degree in computer science, information technology or similar fieldExperience as a support or helpdesk specialist Good understanding of basic IT fields: network, end user support, system administrationsOptional: Knowledge in various scripting languages (SQL, CSS, REST/SOAP, JAVA, etc..)Job Offer50-60k FTCFully Remote