Helpdesk Manger Apple MacOS Google Workspace

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Helpdesk Manger London to £55k

Helpdesk Manger / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS). Would you like to progress your career in a senior role with leadership responsibilities at a fast growing tech company? The core product is a highly complex data centric platform that enables industry leaders to network, search and share knowledge and market insights.

As a Helpdesk Manger you will manage a small team to help ensure continuous uptime, acting as the escalation point for complex support issues. You'll remain hands-on and also take ownership of project based work including new technology roll-outs, office relocations, expansions and home office / remote locations whilst providing leadership, 1-2-1s and setting an example of good practice.

Driven by technology this company can offer a remote interview / onboarding process and remote working / work from home during the current social distancing measures, with some flexibility going forward.

Requirements:                      

You have experience of leading a small team and supporting users in a helpdesk / Support Engineer role within a large scale corporate environment

You have a deep understanding of Apple hardware, MacOS, iOS; ideally an Apple Genius

You have a good understanding of networking fundamentals, ideally with experience of Cisco Meraki stack

You have a good knowledge of G-Suite / Google Workspace administration

You're collaborative and pragmatic with excellent communication / customer service skills, happy to provide mentoring and team leadership

As a Helpdesk Manger you will earn a competitive salary (to £55k) plus benefits.

Apply now to find out more about this Helpdesk Manger / Senior Support Engineer (Apple MacOS Workspace G-Suite iOS) opportunity.