Network Engineer (Network & Telephony)


Premium Job From Michael Page

Recruiter

Michael Page

Listed on

14th July 2021

Location

Liverpool

Salary/Rate

£39000 - £40000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

To manage the organisations Network and Telephony estate, ensuring that technologies (Layer 2/3 switches, WiFi APs, VPNs, Load-balancing Firewalls, VOIP, Contact Centres) remain available, performant to SLAs/OLAs and relevant to business requirements.Client DetailsMichael Page are delighted to be partnered with a UK government body to support on the recruitment of multiple technology positions. As part of this recruitment drive, we are currently looking for a Network Engineer to be based in Liverpool.Description* Deputise for the Lead Infrastructure Operations Engineer

* Lead and manage an Infrastructure Operations (Network & Telephony) team shift

* Plan, budget and account for the Infrastructure Operations (Network & Telephony) Team's work

* Continuously monitor and operate the network and telephony technologies (on-premise, PaaS, IaaS and SaaS), ensuring technologies remain available 24/7/365, performant to SLAs/OLAs, and delivering a good user and customer experience

* Lead the proactive identification and resolution of infrastructure issues before they impact the user/customer

* Lead the delivery of Incident Management, diagnosing the root causes of incidents, developing work arounds and fixes, to return infrastructure and users to an operational condition

* Lead the delivery of Problem Management, diagnosing root causes of problems, prioritising maintenance activity and developing fixesProfile* Experience of leading engineering teams

* Proven experience with WAN and LAN switches (Meraki), Wireless Access Points (Meraki), firewalls (Cisco and Palo Alto), Load-balancing (Citrix Netscaler), Virtual Private Network (VPN), VOIP telephony and contact centre and collaboration technologies

* Excellent communication skills

* Excellent knowledge of Microsoft OfficeJob Offer£40,000 + benefits

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