Network Operations Engineer (Infrastructure & Hosting)

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As Network Operations Engineer (Infrastructure & Hosting) you will be responsible for managing the Network and Telephony estate, ensuring that technologies remain available. This role will monitor all technologies in the suite, investigating incidents, resolving problems, and developing and applying fixes and changes.Client DetailsMichael Page are delighted to be partnered with a UK government body to support on the recruitment of multiple technology positions. As part of this recruitment drive, we are currently looking for a Network Operations Engineer (Infrastructure & Hosting) to be based in Leeds.DescriptionWhat you'll be doing?As Network Operations Engineer (Infrastructure & Hosting) you will be responsible for managing the Network and Telephony estate, ensuring that technologies remain available. This role will monitor all technologies in the suite, investigating incidents, resolving problems, and developing and applying fixes and changes.Key Responsibilities:Lead and manage an Infrastructure Operations (Hosting) team shift responsible, for data centre services (servers, switches, data storage, load balancing, proxy and firewalls)Plan, budget and account for the Infrastructure Operations (Hosting) Team's workContinuously monitor and operate hosted technologies (on-premise, PaaS, IaaS and SaaS), ensuring technologies remain available 24/7/365, performant to SLAs/OLAs, and delivering a good user and customer experienceLead the proactive identification and resolution of infrastructure issues before they impact the user/customerLead the delivery of Incident Management, diagnosing the root causes of incidents, developing work arounds and fixes, to return infrastructure and users to an operational conditionLead the delivery of Problem Management, diagnosing root causes of problems, prioritising maintenance activity and developing fixesProfileKey Skills & Experience:Experience of leading engineering teamsProven experience with Cisco UCS, HPE 3PAR, VMware, Azure, AWS, RubrikExcellent oral and written communicationsExcellent knowledge of Microsoft OfficeDelivering at PaceMaking Effective DecisionsManaging a Quality ServiceJob OfferSalary:£39,000pa