|Listed on:||12th July|
|Salary Notes:||Commensurate with experience|
Closing date: 26th July 2021
About the role:
We are looking for a proactive, analytical and technology driven individual to join a growing IT team for providing support to both on premise and remote staff. In this role you'll be providing application and system support to all users both remotely and in person within the London office, as well as administration of systems used within the Carbon Trust. Support to staff based in other UK and worldwide locations is required within UK working hours.
This position requires someone to be responsible for the day-to-day support to users for technologies used within the company. You will be responsible to provide proactive and quality customer service across the service desk, ensuring calls are responded to within a timely manner and manage issues through to resolution. This will involve accounts creation, account amendments and deletions. The undertaking of configuration of hardware for new users will be required.
The Carbon Trust's mission is to accelerate the move to a sustainable, low carbon economy. We are independent experts on carbon reduction and resource efficiency, who reinvest surpluses from group commercial activities into our mission.
The Carbon Trust provides innovative advice to governments and businesses around the world to support the global transition to a low carbon economy. We work closely with decision makers and implementers in key institutions in the UK and across multiple emerging and developing countries on low-carbon finance, programmes, policy and technology.
Main duties and responsibilities:
Key skills we are looking for:
Qualifications and experience:
Salary & Benefits:
We offer a competitive salary and a performance-based bonus. Our hours are 37.5 per week with 28 days paid holiday plus bank holidays and a generous pension scheme.
Our head office is in London, close to Blackfriars and Waterloo stations, we offer travel card loans, a cycle to work scheme, company away days and a 24-hour Employee Assistance Helpline.
Joining the Carbon Trust provides an opportunity to work alongside some of the leading practitioners in the low carbon arena so if you are excited by this opportunity and would like to join us, please click the apply button to submit your CV and a cover letter.
We are an equal opportunities employer, value diversity in our workforce and make our decisions based on your skills and experience. We can only accept applications from those who can prove their eligibility to work in the UK. No agencies or publications.
Please be aware that due to the current situation surrounding Covid-19, interviewing and onboarding processes will take place via video conferencing.
Contact Name: Carbon Trust
Job ID: 2954154