Digital Solutions Manager

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Type of Employment: Permanent

Salary: Competitive

Line Manager: Group Director of IT

Job Purpose

Digital solutions are a key enabler to the Business achieving its next 5yr plan ambitions. This role is a new role, reporting to the Group Director of IT, to develop and deliver a group business strategy using a variety of technology solutions that will digitally transform their processes.

The role will also support the wider business (internal stakeholders) & external customers, to promote and utilise digital solutions at the core of the business.

Key Tasks and Accountabilities

- Support Group Director of IT & Head of BI & ICT Development and develop, monitor, & oversee implementation of the group's digital solution roadmap in line with the business growth objectives, & priorities

- Liaise with senior stakeholders to establish business priorities & prioritise key digital developments accordingly

- Create & support a culture of digital innovation & best practice throughout the business, driving the innovation & adoption of technologies for the benefit of the business. Engage colleagues across the Group to help them identify & deliver digital solutions to enhance their business function

- Working closely with customer facing functions, drive the development of their CRM platform & eCommerce solution (including integration between the website, CRM, & iSeries) & enable future business sales plans

- Support marketing team to implement digital technology solutions to enable their digital plans

- Build a network of relationships with manufacturing centres of excellence & universities to help bring technology research & development ideas

- Work closely with & oversee technology deliveries from suppliers as part of the digital solution roadmap delivery

- Drive business/digital transformation & keep abreast of appropriate technology to ensure true business advantage is always offered

Education / Skills / Knowledge / Experience

- Experience in digital theory and its practical implementation in either B2B or B2C

- Experience of manufacturing and especially the commercial interiors industry would be an advantage

- Demonstrable experience of developing and implementing successful digital projects

- Ideally, in depth knowledge of digital marketing tools & techniques

- Strong planning and organisational skills

- Strong presentation & influencing skills

- Good networking skills

- Knowledge of the application of technology in Manufacturing & related industries

Personal Competencies

- Strategic thinking and influencing

- Completer-finisher

- Self-motivated

- Innovative

- Strong interpersonal/people skills

- Results orientation

- Analytical thinking

- Flexible and adaptable

Additional requirements

This is an important position, which requires an experienced individual with an ability to see the big picture, yet at the same time being not just a determined self-starter, but a completer-finisher who can "do" as well as "plan"