Microsoft Dynamics 365 Functional Consultant - homebased
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Working as subject matter experts and trusted advisors in everything Microsoft Dynamics 365 related, you will advise clients in business terms about how to transform their business in line with the capabilities of Microsoft Dynamics 365 and are able to translate it into the technical requirements for Dynamics 365 developers working to implement the solution. Client DetailsMultinational IT services and consulting companyDescriptionIn your work, you will be expected to deliver consulting assignments (as well as support sales and pre-sales activities).Tasks will include:Manage and advise the requirements gathering process by meeting with stakeholders to define the business and functional requirements and system goals and bring these in line with the capabilities of Microsoft Dynamics 365.Reengineering business processes/ Business Process Management and advise on enhancements based on best practice and Dynamics 365 knowledge.Aid clients in developing CRM and ERP strategies and blueprints with focus on the use of Dynamics 365.Developing performance metrics, measures, benefits and KPI monitoring.Managing business change within our clients - Workforce Engagement, Change Impact Assessment & Change Readiness, Training Plans.Exposure to a variety of industries e.g. Retail, Utilities, Manufacturing, Transport, Health. ProfileYou will have to have previous experience within a consultancy role, with experience of:Full lifecycle experience on CRM or ERP based programmes within Microsoft Dynamics 365 and knowledge of the supporting business processes.Working according to an agile methodology, planning projects in sprints and writing Epics, Features and User Stories.Dynamics 365 certificationsBroad understanding of Dynamics 365 (Customer Engagement)- Out-of-the-box functionality and limitsAn understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environmentsA strong academic and continuing professional development record, and a strong university background or a management qualificationJob OfferSalary up to £70,000+benefits+homeworking