Remedy Consultant - SC Cleared


Premium Job From LA International Computer Consultants Ltd

Recruiter

LA International Computer Consultants Ltd

Listed on

1st July 2021

Location

Basingstoke

Salary/Rate

£450 - £500

Type

Contract

This job has now expired please search on the home page to find live IT Jobs.

The Successful Applicants will possess a wealth of experience in the design and configuration of the BMC Remedy ITSM toolset in a highly available architecture.

* Experience in the configuration of Incident, Problem, Change, Service Catalogue, Knowledge base, Asset configuration Management processes.

* The successful candidate will work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected and challenges shared.

* The successful candidate will have the responsibility of owning the delivery of a work package from design, through prototyping, ensuring the work package meets functional and non-functional requirements. The skills necessary to troubleshoot and problem solve. The candidate will script repeatable unit tests to exercise functionality, which will account for desired and undesired outcomes.

* The candidate will continue to support the work package through user piloting and into production, and will continue to be on hand to provide early life support, as well as creating and maintaining support and design documentation to assist users and support personnel in maintaining the work package throughout its life.

* The candidate will be responsible for the delivery of ongoing change to the work package, in response to evolving user requirements.

* Candidates must have an advanced knowledge of Microsoft Windows systems administration within an enterprise environment - delivery of configuration change via GPO, Registry, Filesystem, Powershell cmdlets or, WMI, as well as Windows Update and patching mechanisms, including Windows Installer.

* Location M4 corridor 5 days a week

Desirable - Experience across technologies such as:

* Experience in the development and delivery of software using Agile Methodologies

* PowerShell and Python for scripting, automation or test creation,

* configuration and automation using Ansible, Terraform.

* Automated test execution using Robot framework.

Orange

Qualifications - External

Key Performance Indicators

* Demonstrably operates as the overall infrastructure Customer Solution Architect [CSA] for large, complex solutions.

* Regularly has large, complex designs, incorporating trade-offs from the original specification, accepted by the relevant business approval review, without any requirement for design changes.

* Authors design and test documents for large, complex infrastructures, whose risk and cost elements are accepted by the overall CSA or Project Manager.

* Can evidence regular contributions to customer forums, conferences and professional bodies.

* Using company prescribed methodologies, can demonstrate a contribution to the definition of customer overall IT architecture, including new solutions or significant size and complexity and which contain solution components from contributing specialists.

* Regular contribution to, and user of, company knowledge repositories and events.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award, that any business can receive, won in consecutive years, The Queens Award for Enterprise: International Trade;

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