IT Infrastructure Engineer (3rd Line Support)


Premium Job From Michael Page

Recruiter

Michael Page

Listed on

22nd June 2021

Location

Wakefield

Salary/Rate

£35000 - £40000

Type

Permanent

Start Date

ASAP

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As IT Infrastructure Engineer (3rd Line Support), you will predominately resolve IT issues that are classified as highly technical and lead on special projects that require detailed systems expertise and skillful execution.Client DetailsMichael Page are delighted to be partnered exclusively with this leading organisation to assist with the recruitment of an IT Infrastructure Engineer.DescriptionWhat you'll be doing?As IT Infrastructure Engineer (3rd Line Support), you will predominately resolve IT issues that are classified as highly technical and lead on special projects that require detailed systems expertise and skillful execution.Responsibilities:Assist with technical computer, systems and software enquiries from colleagues within the organisation.Perform network assessments and security audits.Prepare and compile technical documentation to support new system developments.Undertake visits to sites to resolve issues as required.Provide a quality level of service ensuring communication is at the forefront.Troubleshoot hardware, operating systems, applications and infrastructure issues.Ensure all servers are operational and backed up regularly.Create and maintain technical documentation and ensure that assets are correctly recorded.Raise orders for the purchasing of new equipment, subject to the relevant sign off.Engage regularly with internal and external 1st/2nd line engineers to assist with escalated faults.Maintain department inventory and equipment specification files.Ensure that all IT records are accurate & compliant with GDPR at all times.ProfileKey Skills & Experience:Proven experience in providing 3rd Line IT support.Windows domain environments - Group policy, Active Directory, Windows 10.Windows Server Infrastructure - Window server 2008-2019.Computer Networking.Mobile Device Management - Apple business, Android for Work/Enterprise, Cisco Meraki.Microsoft Office 365.Internet connectivity and VPN.CCTV and Managed door access.OneLan.Aruba Wi-Fi.Excellent written and verbal communication skills.Job OfferSalary:£35,000 - £40,000 per annumAdditional:40 hours per weekMonday to Friday - 8.30 - 5.30

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