Senior Ruby Developer

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Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives - from debt to evictions to trouble at work - and you can be key to them getting the support they need in the quickest, easiest, and most effective way. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince's responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles. About Citizens Advice Citizens Advice is a charity helping millions of people solve their problems. We help anyone that contacts us across a huge range of problems from managing debts, to making complaints about faulty consumer goods, from employment issues to housing problems. As well as giving advice directly, we work to fix the underlying causes of people's problems. We use the data and evidence gathered to advocate for changes to policy, regulation and business practices. We build and use technology to help us do this. For example, we: host 1,500 pages of advice on citizensadvice.org.uk which were viewed 34 million times last year. built our own Ruby on Rails case management system to support our 30,000 staff and volunteers to help 2.6 million people face-to-face, by phone, by email or online chat.u se data science to unearth the problems that our advice can't help with, such as structural problems with Universal Credit. Our evidence led to changes in policy What you would be doing You will be working in a multi-disciplinary team, writing code for our new Content Platform for citizensadvice.org.uk Our Tech Stack

We like to use Ruby, Rails, Rspec, React, Cucumber, Webpack, Sass, Docker, Jenkins and AWS. GitHub, Figma, Slack and Google Hangouts are our tools for collaborative
working. You don't need to know all of these before you join us - we're happy to help you learn our tech stack after you are part of the team. Ways of working

We have made good progress since starting our journey on digital technology in earnest in 2014. We've moved out of outsourced legacy technology contracts to build an in-house software development capability. We're broadening our digital team to focus on our wider customer journey, investing in disciplines like UX, service design, and content design. You will be working as part of a 120 person combined digital capability, working closely across disciplines in agile product teams.
We will provide you with the the right tools: every developer has a Macbook Pro and whatever else you need to get the job done To find out more, you can read our blog where we talk openly about the work we do. You can find out more about what we offer our employees on our website.
What we expect from you Software Development: Experience in Ruby, RSpec, and accessible front end development or ability to transfer other software development skills Development and test process optimisation: Identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Team focus: Mentoring and peer review of mid-level developers, an enthusiasm for looking outwards to other product teams, building a community of practice, and working to undo barriers to diversity and inclusion Information security: Ability to design solutions and services with security controls embedded Programming: Collaborate with others when necessary to review specifications. Can use these agreed specifications to design, code, test and document programs or scripts of medium to high complexity, using the right standards and tools Service support: Ability to identify, locate and fix faults Systems design: Ability to select appropriate design standards, methods and tools, and ensure they are applied effectively. Know how to review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology Systems integration: Ability to define the integration build, coordinate build activities across systems, undertake and support integration testing activities User focus: Collaborate with user researchers and sell or represent users internally. The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. Please note, in the event of a high number of applications, we reserve the right to close the application early. Closing date: 27/06/2021

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