On -Site IT Support Engineer

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On- Site IT Support Engineer - Southampton - £160-170p/dTechnologies you will work with in this position - Windows 7/10, Windows Server 2008/2012, Office 365, Active Directory, Hardware/Software Fault diagnostics, Infrastructure, and Desktop Support Established company are seeking an On-Site IT Support Engineer to be the sole point on contact supported by a broader IT department based in head office. This role is on site due to the nature of the work.Working as a key player alongside a broader team your work will Include the support of all onsite IT Services - a mix of BAU and Project work. Your key tasks will root cause analysis, troubleshooting and resolving end user queries across all end user devices as well as and Maintenance activities for the team and on-going Root Cause Analysis. Some exposure to Server technologies would be a big plus. Your Key technical expertise will includeExposure to Windows and MS Technologies, e.g Windows 7/10, Server 2008/2012Experience with Active Directory, MS ExchangeDesktop Support and End user ServicesPrinter SupportBasic Network support and configuration - Patching etc Your key requirements will include:Experience in the BAU, Shared Services or Commercial IT Services operationConfident in fault diagnosis across technologies & platforms and experience of rectifying faults within SLAsExposure to monitoring and maintenance of internal IT systems platforms possible even servers.Maintaining monitoring tools and systemsKnowledge and experience across maintenance tool sets.Ability to competently act as the technical point contact of escalation for incidentsThe ability to Investigate potential future technologies and solutions that may benefit the IT and hosting, storage or operating system estateExposure to anti-virus solutions. Symantec, McAfeeAD, Group Policy For the successful candidate the client will offer a secure and stable working environment