Programme Manager (Digital, GDS) Govt experience

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Our client require a programme manager to manage the development of a complex enterprise-level programme consisting of multiple workstreams. The programme will include using cloud-based solutions and agile delivery to support the business transformation of high-volume dispute resolution services to a wide range of users with varying experience and capability.

The programme manager must bring expertise of working within dispute resolution services at scale.

They will ensure delivery is carried out within an agile framework, balanced with the need to provide governance frameworks across the whole programme that meet both internal and cross-government assurance processes.

They will work to develop business change support and digital transformation across the programme of work, managing third party suppliers to ensure an integrated approach to delivery of outcomes.

They will ensure knowledge transfer to build internal capability, ensuring continuity of programme management expertise post-contract.

Deliverables:Work with the service owner and DDaT Director to structure the programme, including definition of agile workstreams, activities, capabilities, resourcing and budgetsDevelop the governance structure and support the service owner and DDaT Director through development of a clear roadmap and deliverablesWork with the service owner and DDaT Director to set up effective internal programme governance including a programme board, management of interdependencies, financial tracking and risk management mechanisms, ensuring delivery oversight of multi-disciplinary teams composed of a mix of staff and multiple third-party suppliersEnsure the programme is set up to meet infrastructure, corporate, technical and specialist standards, including compliance with government digital and technology standardsWork with the service owner and DDaT Director to define and meet internal and external assurance including internal boards and BEIS/GDS assuranceWork with the Change Manager to identify and manage stakeholders and define the change planUpskill an internal member of staff in effective programme management,

Clarification Questions

Technical Requirements ClarificationExperience of working to CDDO digital and technology standards (previously GDS)Experience of working within the public sector on a large complex digital programme of workPlease detail your approach to working on a programme that builds in space for evaluation and how you have worked with a 3rd party evaluating that programmeExperience of working with large scale dispute resolution services, if so please detail that experience.Managing third party suppliers and internal expertise in a multi strand programme of work