Helpdesk Support Engineer Mobile Linux OS

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Helpdesk Support Engineer (Mobile Signalling) *Remote Interview WfH*. Do you have experience of supporting mobile signalling / networks? You could be joining a mobile communications software house that create cutting edge 4G and 5G network solutions that are easy to deploy, manage and scale and are used for a variety of purposes e.g. to set up and enable mobile communications within a disaster zone or to prevent mobile network communications e.g. in a prison.

As a Helpdesk Support Engineer you will provide remote customer support and deployments of mobile networks based on Linux technology; troubleshooting and reproducing issues reported by customers and creating reproductions in house prior to escalation to the engineering team. You'll partner with customers to deliver training and knowledge sharing; commission and configure customer equipment.

This role has lots of scope for progression, learning and development.

There's a remote interview and onboarding process as well as the ability to work from home; in time you'll join colleagues in Camberley, Surrey for part of the week in a hybrid model.

Requirements:

*You have experience of supporting / deploying mobile telecommunications systems

*You have a strong knowledge of Linux OS

*You have experience of delivering technical training to customers

*You have advanced organisation, planning and problem solving skills with meticulous attention to detail

*You're collaborative and pragmatic with great communication skills

As a Helpdesk Support Engineer you will earn a competitive salary (to £50k) plus benefits.

Apply now or call to find out more about this Helpdesk Support Engineer opportunity.