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Product Support / 1st Line Support - Cloud

Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 3rd June
Location: Salisbury
Salary/Rate: £20,000 - £25,000
Type: Permanent
Start Date: ASAP

Job Title: Product Support (Cloud)

Location: Whiteparish, near Salisbury

Salary: £20,000 - £25,000 depending on skills and experience

Job Type: Full Time, Permanent

We are looking for a highly motivated individual to join our Technical Support team.

Lascar Electronics is a fast-growing international electronics business, with offices in the UK, USA, and Hong Kong, specialising in the design and manufacture of data loggers, smart graphic displays and custom electronic products. We have an ambitious growth plan to develop new products and push into new markets in order to remain at the forefront of the electronics industry.

About the role:

The role will provide effective first-line technical support on our expanding range of Cloud-based products and services.

You will become an expert in our data logging hardware and software through full training and will be able to troubleshoot customer systems, from individual PCs to corporate networks.

The role is office based, however, there may be occasions where you will be required to visit customers to provide on-site problem solving.

About you:

You will ideally have a technical background in IT and networks and experience of wireless networks, cloud computing and remote troubleshooting would be an advantage. You must have excellent interpersonal skills, a friendly and professional manner and an interest in problem solving and learning new skills.

What we offer:

In return we offer a salary in the region of £20,000 - £25,000 depending on skills and experience, together with an attractive benefits package which includes bi-annual discretionary company bonuses based on profitability.

This really is an exciting opportunity for someone to join Lascar during this period of growth.

Please click the APPLY button to send your CV and Covering Letter for this role.

Please note we only employ non-smokers/non-Vapers.

Due to the nature of the role the Company will not be offering any kind of relocation or immigration assistance to candidates.

Any approach from employment agencies will result in deselection from future recruitment opportunities

Candidates with experience or relevant job titles of; Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support, will be considered for this role.

Contact Name: Lascar Electronics Ltd
Reference: TJ/5810/LSCR-07_1622726769
Job ID: 2939084

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