Applications Analyst - Social Care Finance

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Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of over 1.5 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost.

We have an ambitious transformation agenda - one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong.

We're immensely proud of our flexible working options.

Job Purpose

Technology Services (TS) deliver critical business applications that are essential to the support and successful completion of business operations performed by Directorates in meeting the Strategic Objectives of the Council. The Social Care Applications team are responsible for providing development, maintenance, and configuration activities for applications supporting Adult and Children's social care.

We have an exciting opportunity for an enthusiastic Applications Analyst - Social Care Finance to carry out application development, maintenance and system configuration activities for social care applications (Mosaic and Abacus) ensuring the management of risk and secure operation including any associated application upgrades and interfaces to applications within other business areas.

This is your chance to play a key technical role in the ongoing system development and improvement and make an important contribution to several ongoing projects being undertaken by the adults and children's social care.

Accountabilities

Work collaboratively to meet required Service and Operational Levels, and application performance objectives

Responsible for the resolution of Application Incidents, Major Incidents and Problems

Responsible for implementing approved requests for change

Responsible for the Implementation, Release and Deployment process for all applications installations, upgrades, patching and changes

Responsible for working collaboratively to deliver application work plans in support of projects and BAU maintenance activities

Maintain in depth, up-to-date business knowledge, specialist technical skills and market intelligence relating to the relevant applications

Knowledge, Skills and Experience

Educated to A Level or equivalent by experience.

Hold Microsoft Certified Solutions Developer (MCSD) and Oracle Certified Associate (OCA) or equivalent qualification.

Qualification or high level of demonstrable capability with relevant vendor business applications

Able to demonstrate a clear understanding of, and capability to work within, relevant ICT related standards including HMG Security Policy Framework, IITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301, ISO/IEC 20000, PRINCE2 and MSP

Good written, verbal communication and presentational skills

Excellent customer service skills

Evidence of continual professional development to keep pace with technical and business change that meet defined SFIA V7 competencies

Knowledge / Experience of Social Care and Social Care Finance processes

Experience of working with Social Care finance and or Financial systems (ideally Mosaic and Abacus)

Experience of leading on complex system configuration activity

Experience of leading on project workstreams/activity

Closing date: 13 June 2021.

To apply please click 'Apply Now'

As part of employment with Essex County Council should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. 

Essex County Council is proud to offer an excellent benefits package to all its employees. For more information please visit our website.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We seek the best talent from the widest pool of people as diversity is key to our success.