Customer Services After Care Officer-Manufacturing Sector
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Customer Services After Care Officer-Manufacturing Sector
£18-21K
Liverpool (South)
Mon-Fri, 8-4, opportunities for some working from home
Are you an experienced Customer Services Officer with experience of using CRM and ERP systems, looking for a role offering job security and future progression?
The role is with a thriving pharmaceutical manufacturer who are growing rapidly.
The role will involve managing customer aftersale enquires, along with booking in service technicians to resolve these enquiries.
The role
Full time permanent days based role, with opportunities for some working from homeCase management of aftersales customer Support CasesArranging customer site visits worldwide by Service Technicians & Engineers.Planning and booking travel for the Service staff, including flights, hotels, car hire etc.
The Person
Previous customer service/support experience essential.Experience user of CRM and ERP systems.Travel administration advantageous but not essential.
To apply please email your CV to Nick Smith