Dynamics 365 Customer Engagement

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Job DescriptionAs Dynamics 365 Customer Engagement Lead Developer/Technical Leader, you are accountable for supporting the client Program on a Global Level - responsible for delivering and reviewing Technical Documentation, in addition to Development of Dynamics and Integration artefacts to a high level of quality, adhering to set and agreed standards.

Role & ResponsibilitiesYour core responsibilities for this hands-on role include development of customisation, provide guidance to other developers.You assist the Technical & Integration architects as neededYou co-team with the Technical & Integration Architects to compile specification for custom development and systems integration requirements.You assist in producing detailed technical design documents that fully define all application code and the underlying methodology for the solution design specifications.You assist to prioritise tasks based on goals and risks of projects and ensure milestones, activities and tasks are completed as scheduledYou engage with ISV and other solution providers on applications, extensions and integration's to improve the overall business solutionYou assist in managing multiple development designs and projects to meet project and customer required time-line.You operate in line with company policies and procedures, especially relating to quality management system, the company ethics program and the company's health, safety and environmental policies.Skills & Qualifications5 to 10 years' experience of working experience in .Net, Visual Studio and Azure DevOps5 years' experience in leading a team of developersExperience in leading the development of at least two Dynamics 365 Customer Engagement ProjectsKnowledge of Dynamics CE/365 standard application and BI applicationsMS Dynamics (CE) Technical KnowledgeExperience testing and debugging in the Dynamics CE/365 Experience with SQL Server indexes, database normalisation, and queriesExperience with SQL Server reportingHands-on expertise in some of the following technologies: Visual Studio, Workflows, Integration/EAI technologies, C#, including SOAP, RESTful, .NET and related technologies, and Database technologies (JDBC, SQL, PL/SQL)Demonstrates principles of quality customer service, with the ability to work effectively with cross-functional teams and flexible enough to work with different technical skill levels and skill sets.Strong organisational skills; detail-oriented while having the ability to manage multiple tasks concurrently.Demonstrates initiative, is conscientious and provides follow-through on areas of responsibility.Ability to gain the confidence of key personnel through value-added work product.Strong communication skills, fluent English, spoken and written is essential. Knowledge of French is an asset.