Content Designer (GDS experience essential)

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Role: Content Designer (GDS experience essential)Location: Telford (remote at present)Initial Duration: 6 MonthsStart Date ASAPIR35: Inside Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. You will be based on site working with one of the UK's most digital organisations and leading the technology revolution across the public sector. With over 50 million customers at the heart of everything they do the scope and impact of your work is limitless. As a team, they're not afraid to try new technologies and new ways of working. Tasks: Write high quality content for our new digital services that will encourage people to use them.Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.Take complex language and processes and make them simple to understand.Develop content in such a way that it will encourage people who rarely go online to use it.Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.Leads on all aspects of Content Design. Tasks include: Research of subjectDiscussion with stakeholders and expertsInitial drafts of content to fit with UX designCollaborating with user-researchers to test customer understandingIterating content Skills: Excellent communication and interpersonal skillsGDS experienceExperience of writing for the web, with proven ability of creating content that isaccessible and usableExperience of user-centred designProven experience in using metrics and user feedback to define/refine contentExperience in choosing the best format for displaying information to the user