Senior Developer - Client Operations

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Senior Developer - Client Operations

Senior Software Developer in a team responsible for building & running Client Operations solutions and systems.

Working closely with the Lead Developer Client Operations and the team this role is responsible for;

Industry leading software & technology solution development & performance across the WBS on-prem & cloud infrastructure. All security standards should be met with development adhering to best practice and governance.

Technical system development support to a broad set of core business processes which support Client Operations (Corporate Actions, Transfers, Static Data, Book Costs, Settlement, Client Money, Payments, Transaction Reporting, Fees & Reconciliations).

Communication to all levels of the business (including and up to Board Level) of progress, performance and planning.

Key Responsibilities:

Software Development, Performance, Architecture & Design

Build and maintain industry leading software & technology solution development & monitor performance across the WBS on-prem & cloud infrastructure. All security standards should be met with development adhering to best practice and governance

Provide technical system development support to a broad set of core business processes which support Client Operations (Corporate Actions, Transfers, Static Data, Book Costs, Settlement, Client Money, Payments, Transaction Reporting, Fees & Reconciliations)

Deliver all approved business change to a high standard. This includes fixing live issues, implementing service enhancements and delivering business and client projects & initiatives

Ensure all processes, designs, components and flows are documented and maintained centrally and to the agreed standard. Sufficient controls must be deployed to manage risks and exceptions in a timely manner

Ensure all software & technology solution design, development & delivery follow appropriate governance process and policy

Write clean and healthy structured, well documented code with a focus on adopting an agile DevOps approach promoting the concept of feature flagging where possible

Build automated testing where possible and partner with Quality Assurance & User Acceptance Testing teams to ensure robust testing and appropriate sign-off

Ensure the provision of technical oversight of all software delivery including the completion of a detailed "run book" setting out the change, risk assessment and recovery plan

Stay aware of latest data protection and security threats and to make sure we mitigate against these risks

Own all assigned 2nd line (Compliance & Risk) and 3rd line (Audit) actions and ensure they are completed by the agreed deadline

Mentorship & Teamwork:

Promote a strong culture of compliance, risk management, integrity, innovation, client focus and other such Winterflood or Close Brothers values

Encourage and support a culture of innovation and forward thinking

Build strong relationships with other functions and business units to collectively achieve WBS strategic priorities and goals

Share knowledge and experience with others

Strategy, Planning & Delivery

Contribute to research & design through horizon scanning in respect of long-term technological requirements or advancements which may meet future needs and/or to provide WBS with strategic and competitive advantage

Communication & Problem Solving

Communication to all levels of the business (including and up to Board Level) of progress, performance and planning

Manage the day-to-day oversight of WBS Technology, raising any issues to the Lead Developer as appropriate

Own live issues & incidents where assigned ensuring all facts are established, communication of updates & resolution and a root cause is identified with a supporting plan to fix

Ensure proactive communication with all internal stakeholders - particularly with respect to Client Operations priorities & tasks

Ensure complete adherence to; and understanding of; the risk and compliance frameworks set out by the IT Director, Head of Compliance, and the wider Group as a whole

Experience & Knowledge

5 years proven experience in software delivery

Knowledge of cloud solutions essential

Financial Services or a regulated sector experience considered an advantage

Mandatory Qualification: A degree in a relevant IT specialism or proven experience to the same level

Tools - Required Experience

Visual Studio

SQL Server

CI/DI (Octopus Deploy, TeamCity or equivalent)

Git (Bitbucket or equivalent)

Tools - Desirable Experience

Visual Studio Code

Visual System Design Tools (Visio or equivalent)

Atlassian (Jira, Confluence)

Languages, Frameworks and Technologies - Required Experience?

C#

JavaScript

Angular JS

Angular

EntityFramework Core

RESTful API and RPC API Experience

ASP.NET Core Web API

Distributed Systems / Microservices

Messaging / Streaming (NServiceBus, RabbitMQ, Kafka)

Languages, Frameworks and Technologies - Desirable Experience?

Node.js

Vue.js

React

AWS (or equivalent Cloud Technology)

IAM

API Gateway

CodeBuild

RDS

Lambda

ECS

VPC

SQS

CloudFormation (Terraform)

S3

The Company

Winterflood Business Services (WBS) is a business to business (B2B) platform provider whose award-winning service has seen us grow to over £4bn AUA with an expanding client list. Our highly skilled and experienced team are dedicated to providing the standards our clients rightly demand.

Our aim is to help solve client problems and ease their regulatory and administrative burden with secure, integrated and bespoke end-to-end solutions to achieve their investment objectives. Execution quality and excellent service is at the core of our business, all set out in our service level agreements for full transparency.

The WBS service is provided through our EOS platform, which is a proprietary system developed by our in-house development team. EOS is built using the latest technologies and is based on micro-service architecture, making the platform easy to scale and deploy new functionality. We are also market innovators, capable of recognising unfilled needs and developing products to suit our customers' needs and changing regulatory requirements.

We became a separate division of Winterflood Securities in 2010, in response to demand from clients who were looking for ‘whole of market' access and ‘custody services'. Our strategy remains to continue to invest in people, process and technology to allow us to scale for the growth in our existing business, as well as taking on new clients.

Benefits

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Save as you earn scheme

Purchase additional holiday

Charity & Sustainable work

At Close Brothers, we are dedicated to helping the charities that matter most to our employees. Our donations continue to increase year on year thanks to our fundraising efforts and matched giving schemes to our employees' favourite charities. We continue to seek out new ways to give as a group and to help employees who give their valuable time and money to causes close to them.

Sustainability is fundamental to our purpose, and we recognise that to help the people and businesses of Britain thrive over the long term, we also have a responsibility to help address the social, economic and environmental challenges facing our business, employees and customers, now and into the future.