Salesforce Technical Administrator

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Job Profile Summary As a Salesforce Technical Administrator, you will report into the Client Technology Lead and be responsible for the day to day running of the platform to meet requirements of the business. You will be part of a development team and work in collaboration with developers and business analysts who are also working on our Salesforce suite of products such as Salesforce Core, Financial Services Cloud and Marketing Cloud. The team you are part of will work with multiple stakeholder groups to understand the structures, business operations, processes, product and service offerings, policies and information systems that will enable Schroders Personal Wealth to achieve its goals.You will use the insights you gain to understand business problems, challenge existing practices and approaches, and support the implementation and development of innovative solutions to ensure that Schroders Personal Wealth meets the needs of its colleagues, customers and stakeholders. Job DescriptionOur ethos is to provide equal opportunities to all, and to ensure we represent the communities we serve.If like us, you're more motivated by customers than by target, and you'd thrive in a culture that is values and client led - come and talk to us. Select the Apply Now button to start the conversation. ResponsibilitiesCollaborate with subject matter experts, business analysts, and other developers to help build custom solutionsWork with Business Analyst and Architecture & Engineering teams to design and develop solutions for the business using Salesforce CRM including the creation of conceptual approach, technical analysis, gap assessment, workflow design, development, configuration, testing, deploy and support activities.Develop and support our Salesforce Financial Services Cloud & Marketing Cloud platformWork with business stakeholders to resolve any issuesProvide technical support to all usersCollaborate with business on user acceptance testingDay to day running of salesforce system including daily administrative tasks to generate reports, dashboards, configuration, and customisationDevelop, test, document, and maintain out of the box and / or custom solutions, integrations, and data migration elements of a Salesforce implementation.Provide detailed estimates of the level of effort associated to implement capabilities based on business requirements and solution designMaintain a holistic view of all business processes and users in the system and identify cross- functional impacts regarding configuration, process, workflows, and reportingMaintain a holistic view of all business processes and users in the system and identify cross- functional impacts regarding configuration, process, workflows, and reportingMake recommendations for enhancements and modifications to improve system usability, performance, efficiency, internal business process, and reporting. Key Capabilities, Knowledge Areas & Personal Attributes5 + years' experience as a Salesforce administratorSalesforce.com Certified AdministratorDeep knowledge of Salesforce platform featuresExperience working with Apex or SQL with the ability to write and troubleshoot Apex triggers, classes, and test classesGood knowledge and experience of Salesforce configuration including lightning schedulerUnderstanding of building workflows, custom objects, dashboards and creating reportsAble to work on multiple projects and initiatives with different/competing timelines and demands.Strong verbal and written communication skills. Able to communicate effectively with a broad group of stakeholders.Proactive thinking with a 'can do' attitude.Comfortable in a fast-paced and high-pressured environmentCollaborative team player with excellent interpersonal skillsExperience/knowledge of Wealth Management industry (desirable) Your qualitiesHumble: you acknowledge your strengths, and your weaknesses; you work for more than your own personal glory.Curious: you follow the latest technology developments and explore ways they can be adopted.Creative: you think beyond the obvious.Thorough: you consider the full-picture and understand that details can matter.Calm: you're positive under pressure and happy to take the lead in challenging times.Empathy: you support the team you work with and ensure they have a good work/life balance. You belong here

Schroders Personal Wealth is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, gender identity, religious belief, socio-economic background, educational background, or age.