Business Systems Support Engineer
Recruiter
British Antarctic Survey
Listed on
6th May 2021
Location
Cambridge
Salary/Rate
£31931 - £34709
Type
Permanent
Start Date
ASAP
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Business Systems Support EngineerContract type: Full Time
Duration: Open-Ended
Salary: £31,931 - 34,709 per annum
Benefits: We offer generous benefits
Team: ICT team
Location: Cambridge, the job may occasionally require travel to the Antarctic. It is essential that the individual appointed to the job is flexible, physically fit and able to work in an often-challenging environment. Tours of duty in the Antarctic can vary but normally last from 4 to 12 weeks.
Closing date: 30 May, 2021 11:59 pm The British Antarctic Survey (BAS) is recruiting a Business Systems Support Engineer to support various Business systems and interrelated solutions within BAS. Duties will include responding to user requests, configuration of systems, commissioning of new systems, evaluation of change requests and ensuring systems are fit for purpose and function as expected.
As part of the Business Systems team you will be exposed to all areas of IT, providing services to around 550 staff and contribute towards its success. Who We Are British Antarctic Survey (BAS) delivers and enables world-leading interdisciplinary research in the Polar Regions. Its skilled science and support staff based in Cambridge, Antarctica and the Arctic, work together to deliver research that uses the Polar Regions to advance our understanding of Earth as a sustainable planet. Through its extensive logistic capability and know how BAS facilitates access for the British and international science community to the UK polar research operation. Numerous national and international collaborations, combined with an excellent infrastructure help sustain a world leading position for the UK in Antarctic affairs. British Antarctic Survey is a component of the Natural Environment Research Council (NERC). NERC is part of UK Research and Innovation www.ukri.org We employ experts from many different professions to carry out our Science as well as to keep the lights on, feed the research and support teams and keep everyone safe! If you are looking for an opportunity to work with amazing people in amazing places, then British Antarctic Survey could be for you. We aim to attract the best people for those jobs Purpose The Business Systems support Engineer will provide support/development, analysis, documentation and awareness to all BAS users. Interpret and respond to detailed business requirements, ensuring that the systems or services to which you are assigned can technically deliver business needs. Make recommendations that will improve business efficiency. Evaluate and recommend ways of rationalising the current systems landscape. Qulaifications Relevant IT qualification. This could be either a degree or equivalent relevant experience. Other qualifications could include, MCSA Duties Be accountable for the technical and solution architecture of the systems or solutions to which you are assigned (eg. Common Data Environment -CDE) including any interdependencies with other organisational systems such as the data warehouse, finance systems, and integrations with other business solutions/systems. Provide input into the agreed enterprise architecture and ensure that your solutions are aligned and compliant. Oversee the design, development, testing and implementation of technical solutions and report on delivery commitments to ensure solutions are implemented as expected and to agreed timeframes. Analyse and define specifications for enhancements in performance of existing business system. Perform application configuration and provide support in installation and user sign-off. Provide systems support within a broad systems estate. Support IT testing during projects, change requests and BAU lifecycle. Involvement in the integration and rationalisation of the current business systems estate. To respond to users' support tickets and resolve issues promptly, and within defined SLA's Collaborate with contractors and external vendors in order to resolve issues. Partake in developing and communicating the strategic direction of the department. Undertake other duties as appropriate as requested by the BAS Director and/or within the BAS IT department. Please quote reference for any queries: BAS 21/77
Closing date for receipt of application forms is: 30 May 2021
Interviews are scheduled to be held on: 16 June 2021 At BAS, our vision is to be a world-leading centre for polar science and operations. Making our vision a reality depends on the excellence and diversity of our staff. We are committed to creating a workplace where all our staff can flourish and succeed. BAS is a Disability Confident employer, we are proud to hold a bronze Athena Swan award and we are a member of enei, the Employers Network for Equality & Inclusion. We appreciate the importance of achieving work-life balance and support this with a number of family and carer-friendly policies. Plus a flexible working policy for those who may wish to amend their working pattern or arrangement.
