Client Solutions Architect


Premium Job From Deerfoot

Recruiter

Deerfoot

Listed on

4th May 2021

Location

London

Salary/Rate

£60000 - £65000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Client Solutions Architect

£60k-£65K

We have been asked to assist in the recruitment of a Client Solutions Architect to join a leading Cyber security company based in central London. They offer comprehensive benefits packages including stock options and operate a flexible working policy.

As a Client Solution Architect you will be responsible for providing Technical Account Management Services to their customers. You will be a part of a dynamic worldwide Client Success team and will work closely with the Client Success Managers to deliver solutions to enterprise customers, offering solution recommendations and implementations. You will be a trusted advisor, ensuring successful deployment and adoption.

RESPONSIBILITIES:

*Identify opportunities to add value to existing client processes

*Track customer issues to resolution, providing updates to the client

*Create implementation plans for integration with technology partners

*Construct success plans including goals, scope, milestones and deliverables

*Participate in beta and UAT testing

*Serve as the product subject matter expert for clients and provide voice-of-the-customer to other teams within the organisation

QUALIFICATIONS:

*Bachelor's degree or higher in Computer Science, Cybersecurity, Information Technology

*Equivalent professional experience can be used in lieu of a degree.

*4+ years' experience implementing/consulting on Cyber Security solutions

*Preferred advanced level security certifications or equivalent (i.e. CISSP, OSCP, CEH)JOB

ABOUT YOU

*Outstanding knowledge and experience using linux/mac command line

*Excellent knowledge of the Cyber Security market, users, decision makers and products

*Demonstrable knowledge of formal system implementation methodology (i.e., requirements gathering, designing, building/testing and deploying (Agile methodology preferable)

*Outstanding written and oral communication skills

*Experience in establishing technical metrics for reporting

*Excellent problem solving and analytical skills

*Ability to coach on product/service features

*Experience with customer relationship management software (Salesforce).

*Ability to travel regularly, occasionally globally and to visit sites/offices on an as-needed basis

This role may suit people with the following job titles - Client Solutions Architect, Technical Account Manager, Solutions Architect.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.

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