Senior IT Support Engineer Apple MacOS G-Suite

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Senior IT Support Engineer London to £46k

Senior IT Support Engineer (Apple MacOS iOS G-Suite Workspace). Would you like to progress your career in a senior role at a fast growing tech company? The core product is a highly complex data centric platform that enables industry leaders to network, search and share knowledge and market insights.

As a Senior IT Support Engineer within the Technical Operations team you will help ensure continuous uptime, troubleshooting tech issues in person and remotely including help desk / desk side support and acting as the escalation point for complex support issues. You'll configure and deploy Mac laptops / desktops (via MDM solution), manage VoIP phones, hardware and networking equipment. You will also take ownership of project based work including new technology roll-outs, assist with office relocations, expansions and home office / remote locations.

Driven by technology this company can offer a remote interview / onboarding process and remote working / work from home during the current social distancing measures, with upto 2 days WFH p/week going forward.

Requirements:

You have strong experience of supporting users in a helpdesk / Support Engineer role within a large scale corporate environment

You have a deep understanding of Apple hardware, MacOS, iOS; ideally an Apple Genius

You have a good understanding of networking fundamentals, ideally with experience of Cisco Meraki stack

You have a good knowledge of G-Suite / Google Workspace administration

You're collaborative and pragmatic with excellent communication / customer service skills

As a Senior IT Support Engineer you will earn a competitive salary (to £46k) plus benefits.

Apply now to find out more about this Senior IT Support Engineer opportunity.