|Listed on:||22nd April|
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
"With your experience you will know much of how your favourite programmes are delivered to your TV or mobile device. As a Senior Development Lead in Service Integration you'll have the opportunity to expand and impart that knowledge and act as mentor to others across the wider Service Integration team. You will shape the way DTH and OTT, both linear and VoD is operationally managed for a diverse range of exciting projects - Service Integration Manager"
What you'll do:
- Be seen as a subject matter expert across teams around Sky and TV Operations. Actively answers queries from other teams within the business and sought out for opinion around complex deliveries and incidents. - Motivate others towards best practice and continuous improvement via positive and constructive feedback. - Has flexibility to ensure cover for absence and demand peaks within SI Development are met including cover for Team Leader. Takes responsibility for the standard of output of the SI Development team and drives through improvement actions if required. - Build a close working relationship with Operational Leads in Platform Control to ensure effective operational readiness transitions. - Uses relationships built during time in Development Lead role to help the Development Leads establish effective relationships with project and engineering teams. - Actively identifies where projects fall between, or overlap with, other teams' areas and responsibilities. Ensures awareness and addresses gaps. - Able to address and resolve longstanding complex problems. Uses knowledge gained in problem management to improve future project/program delivery - Awareness of issues and incidents managed by Platform Control and able to apply this to future operational readiness deliveries, operational improvement and problem management.
What you'll bring:
- A track record of successful and effective delivery of several significant high-profile projects into Operational Support Teams. E.g. Adsmart, Monitoring, Sky Go V3, Ocean. - Led the delivery of complex formal training and received positive feedback. - Performed as the team expert for multiple systems/services/platforms/monitoring, e.g. Dataminer, Adsmart, DTH VOD, Conviva. - Delivered several improvements that have made a significant difference through Problem Management. - Have demonstrated that lessons learnt from problem management have been implemented in project delivery. - Have shown proactive follow up with PCC following incidents. - Have demonstrated active promotion of cross SI team working. - Considerable experience or equivalent of working in a Development Lead Role.
Content Technology & Innovation, we use the latest tech to create, process and distribute the best entertainment. We are a unique blend of talent covering both engineering and operations with more than 2500 people across Europe. We connect our customers to more of what they love all day, every day. You'll be joining a proactive, forward-thinking, and collaborative team setting the standard for excellent innovation.
The rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband
Where you'll work:
Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Contact Name: Dean Simon
Job ID: 2923353