Service Desk Engineer

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Service Desk Engineer

Global Private equity

Luxembourg

Are you an experienced Service Desk Engineer, who would you like to work for one of the largest and experienced global private equity investors, who have made private equity transactions in 41 countries and have offices on four continent's

With a global team across North America, Europe, Latin America and Asia, the firm focuses on investments in business and financial services, healthcare, retail, consumer and leisure; technology, media and telecoms.

We are looking for a Service Desk Engineer to provide hands on support to their Luxembourg office, as well as work within the global team offering 1st and 2nd line remote support. As the sole member of IT within the Luxembourg office, we are looking for someone who can thrive working independently, as well as part of a global IT team.

Skills / Environment (not all essential): Windows10, Microsoft365, MS Intune, Azure, Active Directory, ServiceNow, Exchange, Windows 2012/2016, VMWare, ITIL

The server infrastructure is virtualised using VMware and runs a mixture of Windows 2012/2016 while desktops and laptops run Windows 10 and Microsoft 365. The IT department handles all aspects of technology, including PC's, servers, audio-visual, fixed and mobile telecommunications.

If you have strong customer service skills, able to display commitment to resolving problems with a "can-do", customer-focused attitude, we want to hear from you!

Salary: EUR40-60K with excellent benefits (working hours 9am-6pm

This role may suit candidates, who hold the following job titles: ("IT Support Engineer" OR "IT Support Analyst" OR "Helpdesk Analyst" OR "Helpdesk Engineer" OR "Servicedesk Engineer" OR "Servicedesk Analyst" OR "Technical Support Engineer" OR "Technical Support Analyst" OR "2nd Line Support Engineer" OR "IS Support Engineer")

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.