|Listed on:||20th April|
|Salary/Rate:||£50,000 - £55,000|
Business Analyst - Customer Optimisation, Robotic Process Automation Base Location: Leeds, WFH initially due to COVID restrictions We are actively looking to secure a Business Analyst to join Experis as one of our expert consultants, delivering services to our clients. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Description We are seeking a Business Analyst to join our Client within the Customer Operations division to work across the Strategy and Delivery teams. The Business Analyst will understand business problems, identify gaps and opportunities, and make recommendations for change that improve the customer journey and operational effectiveness. This will involve working with stakeholders including other Business Analysts, Project Managers, Delivery execs, Tech and operational colleagues. The Business Analyst will translate business and/or customer needs into project objectives, features and requirements and then work with stakeholders to define acceptance criteria and validate the proposed solution. Also, required to use a variety of internal platforms and systems to support and document your work. Full training and support will be provided for any unfamiliar systems. As a Business Analyst, you will also play a key role in managing the backlog of initiatives; assessing the value of requests and ensuring those align with strategic objectives. KEY SKILLS:
If you have the above skills, please submit the latest CV in the first instance.
Contact Name: Experis UK
Job ID: 2922477