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Site Reliability Engineer

Premium Job From esure
Recruiter: esure
Listed on: 14th April
Location: Reigate
Salary Notes: Competitive + Benefits
Type: Permanent
Start Date: ASAP

Site Reliability Engineer

Full-time
Salary: Competitive
Department: IT
Working Hours: 35

Company Description

Here at esure, we're no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we're getting ready for more. It's creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

It's an opportunity you simply don't want to miss. You can expect our investment in you to include a highly competitive package, career and development opportunities and flexible benefits built around you and your lifestyle.

Job Description

As part of esure's SRE team, the Site Reliability Engineer supports a variety of applications covering front-end, client-facing websites and business-facing applications.

They are responsible for identification and resolution of incidents and problems with a view to fix and improve through automation.  They also share skills within our Cloud Services team and should be an evangelist for SRE techniques and goals to the broader IT community.

DETAILED ACCOUNTABILITIES:

  • Ensuring required reactive and proactive activities are undertaken to ensure SRE team is contributing to the successful meeting of SLA's in relation to service availability.
  • To provide early input to the business planning process to help decision making and to quickly evaluate the impact of a new business initiatives on the existing underlying application infrastructure platforms and delivery schedule.
  • Work with Product Delivery Managers to define and refine working practices between SRE Team and Product teams to increase collaboration and shift to DevOps focused culture.
  • Proactively supporting the underlying application infrastructure technology estate reducing service risk, inefficiencies, problems and bugs.
  • Responsible for supporting escalated incidents during office hours and out-of-hours support as required to ensure high availability of mission critical systems.
  • To build robust relationships with Products, Enterprise Architecture and other Cloud Services areas.
  • Proactively supporting the underlying application infrastructure technology estate reducing service risk, inefficiencies, problems and bugs.
  • To look for potential improvements to the SRE Team services provided and approach to propose to the SRE Manager.
  • Proactively see opportunities to reduce support effort and costs through effective tooling and automation.
  • Work allocation & prioritisation, formal/informal reviews, training and career development.
  • Mentoring and technical leadership.
  • Deputise for SRE Manager from time to time as required.
  • Champion DevOps working culture and need for effective collaboration.

Qualifications

  • Experience supporting complex cloud and data centre applications
  • Proven experience and knowledge of Unix systems
  • A deep understanding of monitoring, and experience defining performance indicators and service level objectives
  • Knowledge of scripting or coding in bash and python
  • Determination to drive changes in support of our goals to improve quality and speed of delivery in a DevOps environment
  • Great communication skills

Essential technical experience:

  • AWS (particularly CloudWatch and Lambda)
  • Docker and Kubernetes
  • Jira and Confluence
  • Jenkins
  • Monitoring / alerting tools and solutions
  • Puppet (or similar) and Terraform
  • Scripting or coding with bash, Python and / or Java

Preferred technical experience:

  • Experience with Oracle WebLogic (or similar container software)
  • Strong networking knowledge
  • Postgres and Oracle databases
  • Experience working in multi-cloud environments
  • Knowledge of Windows systems, from server administration to Active Directory and MS SQL
  • Scripting in Powershell

Additional Information

Benefits

  • 25 days holiday plus bank holidays
  • 25% discount on esure & Sheila's Wheels insurance (10% for immediate family) or a guarantee to beat any other insurer's renewal quote on both home and car insurance
  • 15% Discount on esure and Sheila's Wheels Travel Insurance
  • Profit Share 
  • Festive Bonus
  • Flu Jabs and Eye Care - Free flu jabs every winter, free eye tests every two years and £50 towards VDU glasses

In light of the current Covid-19 pandemic, we want to emphasise to all applicants that the safety and wellbeing of our candidates and colleagues is esure Group's number one priority. All interviews will be conducted remotely via a video conference platform to ensure that everyone involved is adhering to the social distancing guidance.

Contact Name: Esure
Reference: TJ/9470/ES/SRE
Job ID: 2920250



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