Technical and Operational Manager - Media and Broadcast


Premium Job From LA International Computer Consultants Ltd

Recruiter

LA International Computer Consultants Ltd

Listed on

6th April 2021

Location

Ipswich

Salary/Rate

£340 - £348

Type

Contract

This job has now expired please search on the home page to find live IT Jobs.

My telecoms client who is based in Ipswich is looking for someone to be responsible for managing the technical and operational relationship between 3rd parties and suppliers to Media and Broadcast.

This is for an initial 3 month contract with the potential to extend.

The individual will be responsible for managing the technical and operational relationship with a number of critical 3rd parties and suppliers to Media and broadcast such that the Product, Service, Engineering and operational teams have excellent engagement, interactions, delivery and service with 3rd parties

* Responsibilities

* Maintain regular constructive service, operational and financial relationship between BT and each the 3rd parties

* Drive for the best value for money across the supplier base without compromise in achieving the best suppliers and service

* Ensure service and support levels are at least as good as contractually agreed and Ensuring any SLAs and OLAs provided by the team are met and service credits provided

* Ensure M&B financial plans budget for the 3rd parties

* Ensure that BT is seen as simple to do business with a harmonised approach across the organisation

* Have a clear technical/operational roadmap and strategy how the 3rd parties capabilities/technology is utilised within the solutions the team(s) are responsible for.

* Have agreed clear technical and operational accountability between themselves and the 3rd party

* Have clear functional, service and support expectations between ourselves and our 3rd Parties

* Ensures that the 3rd party capability/technology offers value and is affordable for BT.

* Manage risk with the 3rd parties

* Liaise with the CFU and CTIO

Qualifications required:

* Ideally holds an IT degree or equivalent

* All round knowledge of TV, Broadcasting, network and IT

* Knowledge of security principles and technologies is an advantage

* Good working knowledge and ways of working using Agile methodology.

Experience required

* Will manage vendor relationships e.g. through Operational Review calls

* Root cause analysis, problem management/prevention of recurrence actions

* Excellent Stakeholder management skills with Senior leaders within BT

* Vendor management including engagement with Senior Leaders up to CEO within the 3rd party

* Change management:

* Data integrity across service and OSS/BSS platforms

* An eye for process improvements and drive to make positive changes

* Demonstrates commercial acumen and accountable for recommending commercially viable technical decisions and cost effective solutions.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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