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Premium Job From Santander
Recruiter: Santander
Listed on: 1st April
Location: Milton Keynes
Type: Permanent

Here at Santander Technology we push the boundaries and create innovative, customer centric tech solutions for Santander. We collaborate to provide these world-class technical solutions and are adopting Agile across our business as we digitally transform our platforms and services to create the bank of the future.

Our teams adopt change and continually look for new and better ways to deliver. We collaborate to solve problems and find solutions in what can be a complex and challenging environment. Our passion for excellence and our tech is what makes Santander Technology so successful. We champion diversity, form teams and support learning resulting in a people orientated and diverse environment for all.

We have around 2,500 colleagues working across the UK with a further 10,000 colleagues across the globe and our presence is everywhere that Santander operates. You too could be part of our tech team serving 133 million Santander customers globally.

Our team

If you share our passion for technology and are up for the challenge, come join us and deliver! We are looking for great technologists to join our team. We're the digital software lab at Santander, and we want to turn this bank into a tech powerhouse.

Banking is facing unprecedented disruption. As part of the Innovation Hub, you will help not just respond to that disruption, but become the disruptors.

We are a focussed team of exceptionally talented engineers, developers and designers committed to helping Santander deliver value through use of latest technologies and ideas including blockchain, AI, Chatbots, Big Data etc. and developing our team through continued learning and challenging the ways of working to accelerate innovation trough agility, design thinking and hypothesis driven development

The opportunity

Working within a fast-paced environment you will be responsible for the end-to-end user-centred design process for projects that impact Retail Mortgage Customers. As the User Experience Designer, you will conduct research and analysis, support ideation, prototyping, stakeholder engagement, validation with end-users to facilitate a process of iterative design / continuous improvement as you build out the user journey.

This position sits within the Retail and Business Banking Mortgage Domain, which plays an important role in the continual improvement of customer experience, business processes, operational efficiency and customer service propositions, moving Santander UK to being one of the most efficient banks in the UK. The Mortgage Domain is playing a leading role in transforming the bank, both technologically and culturally. We have created new structures and approaches designed to foster collaboration, agile practices and enhance our current technology.

We're passionate about helping people and businesses prosper and we strive to be simple, personal and fair in everything we do. That's why we've built a culture of respect, where everyone is empowered to keep their promises and go above-and-beyond for our customers, colleagues and the communities we serve.

Minimum skills and experience required

  • Ability to understand the limitations and opportunities provided by Digital channels such as internet and mobile
  • Ability to collect, analyse and condense complex and dispersed information
  • Experience using rapid prototype tools (such as Axure), running user tests and analysis to inform decision in the design and development of software
  • Experience of developing wireframes, user journeys, prototypes and UI designs as part of an overall solution design using tools such as Sketch & inVision
  • Working to accessibility standards (including WCAG) and knowledge of accessibility obligations in the UK

What we offer?

Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend 'Meet Ups' and be part of internal and external technology communities and work for an organisation that's dedicated to your learning and ongoing development.

  • Competitive salary
  • Annual bonus scheme
  • Generous pension scheme
  • Private medical insurance
  • 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more
  • Minimum of 26 days holiday per year in addition to public bank holidays and you can buy or sell up to 5 days holiday per year with our 'Flexi Holidays' scheme.
  • You'll get 5 paid 'Selfie Days' per year (4 days for your personal development and 1 day to support the community)
  • Benefits supporting you and your family, such as voluntary Life assurance and Critical illness
  • Voluntary healthcare benefits at discounted rates such as Private medical insurance for your family and Dental insurance
  • Access to onsite gyms and discounted gym memberships
  • Excellent employee recognition schemes, be recognised for demonstrating great behaviours
  • Share in Santander's success by investing in our Sharesave and Partnership shares plans
  • Support your favourite causes through charitable giving and our community partnerships

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Contact Name: Santander
Reference: TJ/6213/B07060_1617286446
Job ID: 2915756

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