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ICT Service Support & Delivery Manager

Premium Job From Rhondda Cynon Taf
Recruiter: Rhondda Cynon Taf
Listed on: 1st April
Location: Ferndale
Salary/Rate: £46,845
Salary Notes: Grade 15
Type: Permanent
Start Date: ASAP

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ICT & Digital Services is looking to appoint a permanent full-time ICT Service Support & Delivery Manager to provide leadership and management to the key areas of ICT Operational Support that includes Applications, Infrastructure and Service Desk functions to enable the delivery of a high quality effective service to end users. 

The post holder will work under the Service Manager, ICT Operations, in managing and developing an innovative Operational Support Service that delivers excellent performance and customer focused services across the Council, in keeping with recognised IT Service Management best practice. 

The position will be based at Rhondda Fach Sports Centre but ICT is currently working from home the majority of time.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

The deadline for receipt of applications is midday on 28 April 2021.

 We encourage electronic applications, for further information please click the APPLY button.