Chief Data, Intelligence and Technology Officer

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The FSCS is the UK's compensation scheme for financial services, helping people get back on track by protecting them when authorised financial services firms fail. FSCS is an independent free service which covers all regulated financial services in the UK. The Scheme protects deposits in banks, building societies and credit unions; insurance; investments; investment and pension advice; home finance advice; debt management and related products.

FSCS's mission is to provide a trusted compensation service for consumers, which raises public confidence in the financial services industry.  They now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of the system that is about prevention rather than cure. 

The Role

The key lever FSCS must pull in their quest to be part of the prevention os consumer harm and rising levy costs is valuable insights they can draw from their data. It has already played a big role in getting their voice heard and respected. FSCS want to become an insight driven organisation where their data and insights lead the way.

In order to achieve this, FSCS has created this new CDITO role.  Reporting to the Chief Executive Officer, they will drive the leadership and management of data, digital and technology development to support the safe and efficient design, implementation and use of insights and intelligence to deliver improvements in the quality of outcomes for all FSCS stakeholders.  As a key member of the FSCS Executive Team, the CDITO will assume a strategic role in the overall leadership of the Scheme.

The Individual 

The CDITO will oversee the combined operations of data management and digital and technology platforms to drive increased effectiveness within a culture of continuous improvement.  The CDITO will own the FSCS Data, Intelligence and Technology Strategy and be accountable for executing associated plans, ensuring coherence with the wider FSCS and other associated regulators or infrastructure bodies.

Their skills should include:

Systems and digital expertise, with proven experience in using data for better technological use, as well as applications integration.

Extensive leadership and people management skills, with the ability to inspire and motivate teams through a growth mindset.

Exceptional relationship management and communication skills, with the credibility and breadth of vision to operate at all levels of the FSCS and ability to earn the full trust and confidence of colleagues.

Significant track record of working in an environment with high data collection and using that data to drive strategy. At minimum, an insight into the collection and use of intelligence within organisations with a high volume of critical and sensitive data gathering.

A highly strategic thinker, with the ability to develop and communicate an exciting vision of the future and adapt their communication approach for different audiences.

For further information, including details of how to apply, please visit our website by clicking the APPLY button.

The closing date for applications is: Sunday, 25 April 2021 at 23.55.