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Change Manager - Belfast

Premium Job From Nigel Frank International
Recruiter: Nigel Frank International
Listed on: 17th March
Location: Belfast
Salary/Rate: £45,000 - £55,000
Type: Permanent
Start Date: March 2021

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The successful candidate will have previous experience of providing change in a team leader or management position within a complex environment. You'll be well versed in change and project management, and have a strong IT background.

There may be a requirement for overseas travels and multi-site visits pending travel restrictions.

Core Duties/Responsibilities

Leadership

  • Provide day-to-day leadership and support to the change management effort for assigned projects.

  • Develop, drive, complete and adapt change plans and tools for assigned projects.

  • Apply change management method, processes and tools to create a strategy to support adoption of the changes required by assigned projects.

  • Plan, communicate and implement change ensuring all those affected fully understand the nature and implications of such change.

  • Get the best out of people by giving enthusiastic and encouraging messages on priorities, objectives and expectations.

  • Be visible to your teams and our clients, and regularly undertake activities to engage and build trust with the team, the client and the stakeholders.

  • Prioritise functional and hierarchical escalations from clients to ensure they receive the highest level of service.

  • Own and be responsible for the management of client Change Requests (CR)

Collaboration and partnering

  • Effectively manage team dynamics when working across disciplines and capabilities.

  • Build strong relationships with the business and client, through a solid and empathetic understanding of the project impacts on people, to assist in shaping and delivering the project and their associated change plans.

  • Be involved in the work and collaborate with team members as part of the creation and solution-finding process.

  • Work closely with the Practice Leader to ensure there is sufficient resource to deliver change.

  • Work closely with the Risk & Compliance Manager to deliver audit responses for ISO 27001.

  • Assist with pre-sales activities relating to change management for new clients including tender response preparation and client presentations.

Sharing and Learning

  • Understand the client's business so as to be able to have discussions confidently.

  • Develop enough understanding of the technical domain to be able to recognise the technical risks arising from the development process.

Risk Management

  • Analyse and evaluate information and identify risks to make considered recommendations to appropriate escalation points.

  • Establish and manage robust governance for projects and programmes, including RACI, dependency mapping, risk and stakeholder management and reporting.

Skills, Knowledge & Experience

  • Previous experience in a Change or Project Management role.

  • Knowledge and working experience of change management processes.

  • You are a team player with good interpersonal skills and a drive to take ownership of and responsibility for the tasks assigned to you.

  • Strong and effective communicator with a responsible and professional approach.

  • Strong stakeholder management skills, with the confidence to challenge supportively and effectively where appropriate.

  • Able to communicate professionally with both clients and colleagues, using interpersonal skills to work with other teams to resolve outstanding issues.

  • Be client focused making their needs a top priority.

  • Has a positive "can do" attitude towards technical and commercial challenges

  • Relevant certifications such as BCS Specialist Certificate in Change Management, ITIL Service Management Certification, PRINCE 2 Practitioner Certification and evidence of continued professional development/learning.

For more information about this fantastic opportunity, please send through an up to date CV to arrange a confidential consultation.