Dynamics 365 Business Central Support Consultant


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

11th March 2021

Location

Dublin

Salary/Rate

£27108 - £36144

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

My Dublin-based client is looking for a Support Consultant to join the team on a permanent basis to provide customer support for their Dynamics 365 BC clients. Job ResponsibilitiesBe part of a team that support implementation projects for Microsoft Dynamics 365 Business CentralResponsible for customer support, being the first point of contact for customer queries and issues.Research and resolve customer issues promptly and effectively.Prioritise tickets in adherence to strict Service Level Agreements.Escalate queries to senior members of the team when necessary. Experience RequiredPrevious experience as a Support Consultant / Analyst for Dynamics Navision or Business CentralStrong background in a customer-facing role with an ability to handle technical queriesExperience working with Finance, Accounting, or Manufacturing industries would be a plus Essential and Desirable SkillsStrong IT / financial systems knowledgeExcellent communication and customer service skillsKnowledge of finance and/or manufacturing industries would be ideal Educational RequirementsThird level degree in IT, Business Systems, Accounting, or another related fieldRelevant Dynamics certifications (not essential but very attractive) BenefitsWell established partnerOpportunities to progress internally towards a consultancy positionSuperb additional benefits/packageI will be shortlisting as soon as possible as my client wants to interview as soon as possible. For more information about this fantastic opportunity, please get in touch.

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