Key Account Manager (Enterprise UK&I, Service Management)

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Key Account Manager (Enterprise UK&I, Service Management)

An exciting opportunity has arisen for a Key Account Manager (EnterpriseUK&I, Service Management) within Net consulting in Cardiff, however currenty working at home due to covid-19.

Net Consulting is a leading IT consultancy specialising in Performance Management, Cyber Security and Managed Services. We have built a solid track record of delivering benefit driven capabilities across a diverse range of sectors.

Job description of role 

Develop a pipeline of sales opportunities within the Service Management Technology area in order to meet an agreed annual revenue target for the Enterprise sector. Maintain close relationships with customers, identifying further areas where company services may be of use. Execute the sales pipeline each quarter, providing weekly sales opportunity updates.

Key accountabilities 

Develop a pipeline of sales opportunities in line with the company's overall business strategy

Execute agreed annual sales revenue, above the minimum profit margin within a Technology aligned vertical, focussed on Service Management

Provide weekly sales and account development updates to the Sales Director actively and accurately utilising current reporting tools i.e. Salesforce and providing a full update at regular Enterprise Sales Team meetings

Maintaining relationships with existing customers through pro-active account management

Responsibilities and duties 

Identify new business opportunities in Key Strategic Accounts and within Technology aligned vertical, focussed on Service Management

Keep up to date with changes in customer buying patterns and specifically those that may impact revenue target and advise the management team

Keep up to date with technology trends in the market and advise the management team

Ensure Sales opportunities are accurately updated onto Salesforce on a weekly basis

Arrange monthly customer account meetings to ensure that a high quality of service is being consistently delivered

Work effectively with the commercial & business operations departments to achieve exceptional customer experience

Work effectively with the marketing manager to maximise the effectiveness of sales & marketing campaigns

Person specification 

Develop Sales opportunities with the highest ethical standards

High standards of professionalism, integrity, confidentiality and adherence to our company values

A minimum of 5 years sales and account management experience within the UK Technology sector

Reports to the Sales Director

Working environment

UK&I coverage with time spent both on customer sites, at partner locations and at the company offices

Significant travel required, with occasional time away from home

Customer hospitability events may take place on evenings and weekends

Company Benefits

25 Days Annual Leave (excluding Bank Holidays)

Benefit Options (Contributory Pension Scheme, Private Medical Insurance, Life Assurance, Critical Illness Cover, Health & Wellbeing)

Discretionary Bonus (Performance Related)

Company performance bonus

Excellent Career Progression Opportunities

The health and safety of our employees and clients is a top priority for Net Consulting. We are adhering to government guidelines with regard to COVID-19 and have implemented policies and processes to prevent the spread within our offices. During the current changing COVID threat levels and ensuing government guidelines, employees are either working remotely on a full-time basis, or attending the office on a rota basis to ensure that occupancy is kept to a minimum..